Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Director, General Management Management Level Director Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Day Compensation Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Fleet Services – A Cox Automotive company keeps your fleet moving! Fleet Services By Cox Automotive, is one of the largest fleet maintenance companies in the country! We are currently operating with 500 mobile trucks and 20 shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals. Reporting to the AVP of Operations, as a Market Leader, this role will provide the leadership and oversight to the operations team within the designated market. This role will engage with Fleet Services (FS) leadership to identify priorities and drive decision-making that delivers on the operational vision and strategy for Fleet Services. The Market Leader is responsible for the profit & loss (“P&L”) of all operations within the designated market and must establish and approve budgets and resource allocations to ensure alignment with commitment from finance partners and senior leadership. This role will work closely with the sales team to continue to generate new sales opportunities, engage with current clients to ensure customer satisfaction, and the finance team to align on budget and projections within designated market. Primary Duties/Key Responsibilities Provide leadership, mentorship, and direction for a team of managers, mobile and shop technicians, and business support roles within the designated market. Engage with Fleet Services leadership to identify priorities and drive decision making that delivers on operational vision and strategy. Ownership of the market profit and loss (P&L). Establish and approve budgets and resource allocation, ensuring alignment with commitment from finance partners and senior leadership. Promotes the value of diversity as a competitive advantage to internal and external stakeholders and offer options for increasing diversity in the workplace. Sets the example of desired code of conduct to build mutual trust, respect and cooperation among team members in all functional areas of responsibility. Uses an understanding of the customer's needs and the organization's customer service practices to set priorities, make decisions and take actions that create a positive customer experience and prevent occurrence of service issues. Partner with Fleet Services leadership team to transform organizational functions, build strategic capabilities, and ensure delivery on the current-state business needs. Create a workplace environment where employees understand how their duties contribute to the organization's overarching goal and enjoy collaborating with one another. Partner with our sales team to communicate business needs and ensure they are aligned with the operational goals. Makes sure to keep lines of communication open with our sales team. Provide thought leadership internally and externally. Take ownership of the market business and make entrepreneurial decisions based on local market conditions that will gain market share and improve results. Collaborate with the Mobility Product team to support existing and new technology solutions. Lead end-to-end operations and assess staffing levels, review work volumes, plan and continuously monitor to ensure efficiency, qualify work product, and effective customer service. Monitor team performance and take necessary actions for the safety of all employees. Identify within and engage with the community and industry partners to understand customer/industry needs and pain points. Develop partnerships when and where synergies exist to advance the Fleet Services organization’s goals, needs, and aspirations. Paints a clear picture of the organization's purpose, strategy and culture and how employees can best participate and contribute to long-term success. Collaborate with the HR Business Partner on employee initiatives and escalate issues as needed. Performs other duties and responsibilities as assigned. Required Qualifications BA/BS degree required 10 or more years of relevant work experience in a related field OR MS degree 8 years of experience OR Ph.D. degree 5 years of experience OR 14 years of experience with no degree 7 years’ experience in management or leadership role 5 years of exposure to P&L financial management with working knowledge of budgeting concepts Excellent verbal, written, and presentation communication skills, including experiencing high-level business discussions and low-level technical discussions to drive alignment and bring clarity to the overall vision. Thorough knowledge of the trucking industry with direct experience in fleet maintenance. General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. Excellent organizational, time management, and problem-solving skills Strong analytical thinker Ability to adapt strategy and approach based on changing business conditions Experience developing and managing process and performance measurement tools Ability to influence and negotiate with a wide range of audiences, internally and externally Strong interpersonal skills- flexible, collaborative, positive attitude, highly motivated and curious about market evolutions Ability to travel as needed (up to 15% of the time) Must be willing to undergo a background, and drug screen after an offer of employment has been made Must be authorized to work in the United States. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.