SUMMARY

The primary purpose of the Draft Technician is to provide exceptional customer service through cleaning and maintenance of draft beer systems in assigned accounts, as scheduled. Draft Techs are expected to support sales efforts by selling new draft and package placements, and features. The following outline lists specific duties for the Draft Technician.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Service assigned accounts as scheduled by cleaning and maintaining assigned draft beer systems, including ‘keg to tap’ responsibility, in accordance with procedures outlined in the FreshTap manual.
• Maintain all systems in accordance with FreshTap manual. FreshTap manual is considered an integral part of this job description.
• Utilize FreshTap application/tracking system per FreshTap manual.
• Complete inventory of all parts and handles in your assigned vans each week and return to Manager.
• Responsible for adhering to regularly scheduled maintenance and general upkeep of company vehicle
• Complete and maintain tap handle surveys as required.
• Develop relationships with all assigned accounts and sell in new draft and/or package by selling the FreshTap sales call and service guarantee.
• Meet assigned PFP goals monthly through service and sales calls.
• Responsible for any night/weekend service calls received during assigned on-call rotation
• Obey and adhere to all company safety policies and procedures.
• Work required special events and festivals during each individual’s on-call rotation.
• Obey all Federal, State, and local laws.
• Adhere to the FreshTap dress code and remain properly groomed.
• Ability to handle equipment safely and sensibly and taking responsibility for ensuring the safety of others.
• Perform other duties as assigned.

DRAFT TECHNICIAN CAREER PATH

Through achievement of required experience, training, and certifications as outlined in FreshTap training, draft technicians can progress through the following career progression.

Apprentice Draft Technician

Draft Technician

Senior Draft Technician

Master Draft Technician

COMPTENCIES REQUIRED

• Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
• Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meetings.
• Teamwork – Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.
• Business Acumen – Understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Organizational Support – Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.
• Judgement – Displays willingness to make decisions; supports and explains reasoning for decisions.
• Motivation – Sets and achieves challenging goals; measures self against standard of excellence.
• Professionalism – Treats others with respect and consideration regardless of their status or position.
• Safety and Security – Observes safety and security procedures.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications listed below are representative of those necessary for the Apprentice Merchandiser.

JOB KNOWLEDGE and/or EXPERIENCE

Requires common intelligence. Must follow oral instructions and use simple writing or mathematical skills. Up to and including three months experience

INITIATIVE AND INGENUITY

Requires the use of little judgment to follow instructions, using simple equipment in performing duties where the employee is told what to do and has little or no choice as to the procedures used in achieving results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to use hands to finger, handle, or feel. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The demands include considerable physical effort consisting of:

• Continuously lifting or moving average-weight material, or
• Continuously lifting or moving light weight material in difficult work positions, or
• Frequently lifting or moving heavy weight material, or
• Frequently lifting or moving average weight material in difficult work positions, or
• Occasionally lifting or moving heavy weight material in difficult work positions.

MENTAL / VISUAL / AUDITORY DEMAND

Occasional mental or visual attention, where the flow of work is intermittent or the operation involves waiting for a process to complete a cycle, with intermittent checking involved. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

RESPONSIBILITY FOR EQUIPMENT

Limited – has little responsibility for equipment which, under normal use and care, would not result in damages.

RESPONSIBILITY FOR MATERIAL OR PRODUCT

Works with parts/materials where inferior quality or defect would usually be detected quickly with minimal loss of material or rework time involved.

RESPONSIBILITY FOR SAFETY OF OTHERS

Constant Care necessary to prevent injury to others, due to inherent hazards of the job (use of caustic cleaning solutions that are extremely dangerous if ingested); accidents, should they occur, would be partially incapacitating in nature.

RESPONSIBLE FOR WORK OF OTHERS

Responsible for own work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Somewhat disagreeable work conditions. While performing the duties of this job, the employee is continuously exposed to outside weather conditions and sometimes exposed to dust, dirt, heat, fumes, cold, noise, vibration, water, oil, etc.; with one element continuously present to the extent of being disagreeable.

HAZARDS

Injuries improbable, except minor cuts, abrasions, burns, bruises, etc. Also, use of hazardous chemicals, such as caustic cleaning solutions.

CERTIFICATES, LICENSES, REGISTRATIONS

ABC Beer Permit

Clean driving record (MVR) or within company Driving Points Policy

Certification as outlined in FreshTap manual and career progression.

A job description, by its nature, can't include every aspect of the job. Because of this, any function that would reasonably fall under the responsibility of the Draft Technician is assumed and it is expected that the Draft Technician will act accordingly. The Draft Technician will be expected to perform any other task not included in this job description requested by management.