Spotsylvania Towne Centre is currently seeking to hire its next Operations Manager. The complex encompasses 1.6 million square feet of retailers, restaurants, hotels, and entertainment venues. It is located midway between Washington, DC and Richmond, VA and serves as an easy access point to each city. The Operations Manager is one of the primary liaison between the owner (landlord) and tenants and is responsible for all day to day facility management and operational matters. The Operations Manager is often the “face” of the organization - expected to represent the organization with unsurpassed professionalism and integrity. The Operations Manager is expected to demonstrate the organization’s Core Values and Beliefs in all dealings with others. An effective Operations Manager is project-oriented, has friendly, “firm-but-fair” tenant relationships, is exceptionally organized and able to manage multiple tasks, is well-connected in the community, has a working understanding of the financial aspects of commercial real estate, basic construction, landscaping, and property maintenance, has an eye for detail, and has the ability to complete all tasks on schedule and within budget. Responsibilities: Management of third-party vendors and suppliers to keep the properties operating in a first-class manner. This includes, but is not limited to vetting new vendors, obtaining bids, contract negotiation and project oversight. Management of all capital and general repair projects and equipment purchases. Identify property maintenance requirements, solicit, review, negotiate and execute maintenance contracts Anticipate and identify property repair needs and successfully negotiate with vendors on behalf of the property owner Ensures tenants are operating per their lease obligations. Works closely with the corporate team, overseeing all tenant improvements. Coordinates annual budgets, 5-year capital expense projections, and operating expense reconciliations for the complex. Acts as the primary source of communication with tenants and is expected to be on a first name basis with the tenant-owner or manager. Looks for inefficiencies and ways to improve. Approves all property expenses, codes to the appropriate general ledger account and monitors accounts for accurate payment and coding. Responsible for seeing that all vacancies are in the condition required for prospective tenant tours. Skills & Qualifications: Combination of equivalent education and experience necessary to effectively perform the above responsibilities. An undergraduate degree in business administration, construction management, architecture, engineering, or a related field is strongly preferred. Have the capacity to adapt to change with confidence. Self-directed and motivated individual comfortable working in a collaborative environment. The successful candidate will have incredible attention to detail and understand the importance of presenting the properties in an impeccable manner. Confidence in decision making in high pressure moments. Strong analytical skills Ability to communicate effectively, both orally and in writing, with all levels of management, staff, business representatives, vendors, and especially tenants. Proficiency in Outlook, Excel, and Word. Understanding of typical “Job Cost” systems is also important Must take a hands-on approach to managing properties Must be capable of managing and delivering multiple projects within budget and on schedule concurrently Benefits: Competitive Health Care Plan Dental Vision Paid Time Off Wellness Plan 401K & Roth 401K 7 Paid Holidays