Job Description
Responsible for management of the daily operations of the audio-visual support unit. Responsible for supervising and working with the audio-visual specialists who support the equipment and materials for THE ROW. Responsibilities include management of the unit, budgeting, supervision of staff, on-site set-up and operation of equipment, and equipment upkeep and maintenance.
EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)

• Hire, train, supervise, and schedule AV and Maintenance technicians;
• Coordinate Audio Visual operations for Catering/Convention Clients, Special Events and Entertainment;
• Interface with Clients via telephone, e-mail and in person;
• "Advance" Client's Audio Visual requirements;
• Write Audio Visual orders;
• Review and print Banquet Equipment Orders;
• Utilize Delphi computer system;
• Communicate client's needs to Audio Visual Department;
• Coordinate on site client changes, and updating orders;
• Audio Visual billing and communication with Accounting;
• Report on client satisfaction;
• Budget forecasts, both operational and capital.
• Work directly with Catering Management/Sales for planning and coordination of events
• Exemplifies our core values, family style service, our mission and vision.
• Exemplifies our DEI (diversity, equity, inclusion) culture.
• Perform other job related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Strong verbal and written communication skills.
• Ability to effectively communicate in English, in both oral and written forms.

Education Preferred:

• Minimum 2-5 years experience in Audio Visual Operations preferred
• High School diploma or equivalent.
• Previous experience working in a similar resort setting preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Work may entail various conditions of noise levels, temperature, illumination, air quality, fumes/odors, moving objects, and slippery surfaces.
• Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
NOTE : This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.