What You’ll Get to Do:

• Manage, operate, and deploy AWS GovCloud/SC2S/C2S components, accounts, services, and tools in support of AF DCGS.
• Work closely with Cloud Engineering team (AFRL), vendors, and other support staff to identify, resolve, and document incidents.
• Operate and manage cloud-based infrastructure, network operations, capacity and resource management, service metering and operational cost oversight, disaster recovery and mitigation.
• Create processes designed to measure system effectiveness and identify areas for improvement.
• Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
• Build and support effective metrics for production services.
• Plan for adequate capacity of systems based on utilization metrics and planned projects to establish supply and demand forecasts.
• Work closely with internal team members and other stakeholders to review proposed changes and help devise post implementation verification routines and system health checks.
• Communicate impacts of change to all stakeholders in a timely manner.
• Coordinate with patch management teams as well as teams involved in services upgrades.
• Aid in maintaining compliance of the cloud environments.
• Engage with management, risk and compliance teams as needed.
• Participate in rotating 24×7 on-site support.
• Support automation in the cloud environment.

You’ll Bring These Qualifications:

• Active TS/SCI clearance.
• BA/BS Degree in STEM field or Equivalent Experience.
• 3 years of operations experience providing application infrastructure support.
• Strong interpersonal, problem solving, organizational, and multi-tasking skills.
• Experience administering web-based applications is required.
• Strong oral and written communication skills.
• Candidate is expected to have demonstrated experience in the following areas:
  • Competent in AWS EC2, AWS VPC, AWS CloudWatch, AWS S3, AWS IAM, AWS CloudFormation, AWS CLI.
  • 3 years of experience implementing and supporting AWS or equivalent cloud enterprise solutions.
  • Strong infrastructure background in the provisioning, deploying, operating, and maintaining of enterprise storage, compute, and network solutions (preferably in the cloud).
  • Network security concepts such as IPsec, VPN, SSH, and TLS, also experience with application solutions such as load balancing, forward/reverse proxy, monitoring, and packet inspection/troubleshooting.
  • SDLC, ticketing systems, tiered support workflows and processes.
  • Operating in agile environments.
  • One or more scripting languages (Bash, PowerShell, Python, etc.).
  • Developing plans, policies, and procedures to control and monitor application status for the cloud environment.
  • Backups and disaster recovery.

These Qualifications Would be Nice to Have:

• Experience working in AWS, SC2S, and/or C2S environments.
• Experience with supporting a DoD or IC System Program Office regarding operations.
• Comprehensive knowledge of cloud engineering principles, methods, and techniques.
• Strong understanding of operational best practices, configuration management, and security controls.
• One or more AWS or Azure certifications.
• Expertise with DNS, Active Directory, Puppet, networking, and protocols.
• Expertise working with AWS, Linux, and relational databases.
• Expertise in cloud methodologies to include IaaS, PaaS and SaaS.