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Cabot Park Village is looking for a receptionist to be responsible for front desk coverage including greeting visitors and vendors, answering the telephone, coding invoices, overseeing the postage meter, and metering mail.
The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

• Overnight hours Thurs-Sat

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Demonstrates basic understanding of emergency call system and nurse paging system
• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
• Manages doctor appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
• Reports any mal-functioning equipment to maintenance
• Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
• Develops and practices the “30 second commercial” to be used when greeting visitors
• Participates in in-service trainings as required by state regulations

Required Skills/Abilities

• Intermediate-level knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook) as well as familiarity with Internet search tools
• Strong organizational, oral, and written communication skills
• Knowledge of office equipment and ability to troubleshoot problems

We believe in offering meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today!

• Medical, Dental & Vision Insurance provided by BCBS
• Spring Health Wellness Program
• aHealthyMe Wellness Program
• 401 (k) offering with Auto-enrollment feature

Receptionist Requirements:

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others