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Job Description
Our people are the life of this company. Together, we build life into the kitchen.
We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everybody. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.
Headquartered in Livonia, MI, we have more than 20 office and manufacturing operations across 11 states. Our Marketing and Creative Services teams support many of our brands, including KraftMaid, Merillat, Medallion, and Schuler.
JOB SUMMARY:
This position is responsible for performing credit and collection activity for an assigned portfolio of accounts in conjunction with established policies and procedures. Responsibilities include independent credit hold decisions, settlement negotiation, account maintenance, and dispute resolution.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
-Perform credit and collection activity for a designated portfolio of accounts with backup responsibility for team member accounts; this includes collection contact, negotiation, escalation, and dispute investigation/resolution.
-Collaborate with Sales Reps, Regional Sales Managers, and other impacting parties regarding credit hold situations, payment delays, and customer dispute resolutions.
-Analysis of customer history (payment and management) and market conditions to determine credit holds and credit limit recommendations.
-Identify and report high risk accounts and recommend escalation to third party agencies. Provide critical input to insure accurate Allowance for Doubtful Account reserves.
ESSENTIAL QUALIFICATIONS AND SKILLS:
-Comprehensive knowledge of the order to cash process in a manufacturing environment
-Minimum of 3 years experience in credit and collections required.
-Experience must include negotiation, credit limit management, and dispute resolution.
-ERP navigation skills
-Intermediate Excel skills and proficient in other business systems (Word, Outlook, etc.)
-High school degree or equivalent
KNOWLEDGE, SKILLS AND ABILITIES:
-Strong initiative
-Good judgment and decision-making skills
-Results driven
-Detail oriented, customer focused, and able to multi-task
-Effective professional, verbal, and written skills
-Analytical, problem-solving and organization skills
-Proficient working in a team setting
PREFERRED QUALIFICATIONS AND SKILLS:
-Associate or bachelor’s degree preferred in business, finance, or related field
PHYSICAL REQUIREMENTS:
Job Type: Full-time
Benefits:
Weekly day range:
Experience:
Ability to Commute:
Work Location: In person
Full Time
$40k-51k (estimate)
05/09/2024
09/04/2024
cabinetworksgroup.com
Ann Arbor, MI
<25
The job skills required for Collections Specialist include Customer Service, Problem Solving, Written Communication, Life Insurance, Microsoft Excel, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
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Collections specialists are responsible for managing overdue accounts for an organization.
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They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
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remind the clients for the overdue payment
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
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These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
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Relevant work experience as a Collections Specialist are prefered
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Step 3: View the best colleges and universities for Collections Specialist.