Summary of Position

The Advanced Practice Provider (APP), under the supervision of the Physician, is responsible for assisting in the delivery of health care and patient care management. Under a physician’s supervision, the APP is responsible for the delivery of a broad range of medical services, including taking medical histories, conducting comprehensive physical examinations, ordering diagnostic tests such as medical imaging and laboratory tests, administering treatments (e.g., suturing, casting, incision and drainage, suture removal, minor procedures), monitoring patients, prescribing medications, assisting physicians, and counseling and educating patients.

Minimum Qualifications

Proficient in Microsoft Office products and e-mail communication. Ability to communicate clearly and succinctly with patients, providers, and clinical staff. Demonstrated leadership, teaching, and evaluation skills.

· Experience: Previous medical office or FQHC experience preferred

· Additional skills required: Excellent verbal and written communication skills. Knowledgeable about current standards, methods, and procedures for the delivery of evidence-based care. Efficient, organized, and accurate. Flexibility and willingness to travel to all CRCHC clinic locations for coverage.

· Additional skills preferred: Bilingual. Experience in public health preferred. DOT certification is a plus.

Education: Graduation from an accredited master’s degree program as Physician’s Assistant or Nurse Practitioner

Certification(s)/Licensure: Current State of North Carolina APP licensure/certification required. Current DEA certificate required. Board Certification if applicable. BLS and all applicable certifications required (must be obtained within 30 days of employment).

Physical Requirements:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

· Continuous walking, standing, and moving about.

· Frequently bends, kneels, and crouches.

· Repetitive movement of hands and fingers – typing and/or writing.

· Talk and hear.

· Possible exposure to hazardous fumes, airborne particles, toxic/caustic chemicals, bodily fluids, etc.

Key Responsibilities

1. Engages in a patient-centered approach to providing care for patients and their families.

2. Provides medical evaluation, treatment, and consultation services to patients of the clinic. Responds to emergencies and answers medical questions.

3. Obtains and documents appropriate chief complaint, past medical, family and social history, review of systems, examination, medications and allergies, assessment and plan for each patient, providing patient education as needed.

4. Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals as needed to patients.

5. Reviews ancillary test results in a timely manner and coordinates notification and follow-up to the patients.

6. Assists Clinical Supervising Physician regarding patient care by non-clinic agencies such as home health care, nursing home, or hospice.

7. Available to patients personally or through clinical staff to answer questions and relay information regarding their care.

8. Completion of all appropriate paperwork in a timely manner, including documentation to comply with insurance and reimbursement guidelines.

9. Educates patients and/or families as to the nature of disease, provides instruction on proper care, self-management, and treatment, and works with patients to develop an individualized care plan.

10. Trains and supervises medical students, residents, APP students engaged in specialty activities and procedures, as necessary.

11. Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.

12. Review peer charts when appropriate and give feedback to peers to support the delivery of evidence-based care, a culture of peer education and continual learning.

13. Complies with current incentive, regulatory and certification reporting requirements (such as Meaningful Use, PCMH, and UDS) as directed.

14. Directs the patient care activities of MA, nursing and support staff as required.

15. Perform other duties as assigned by his/her supervising physician, the Medical Director, and/or members of the CRCHC leadership team.

CRCHC Core Requirements

1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
3. Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
5. Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
6. Customer Safety – We recognize and correct potential hazards to protect ourselves and our customers.

CRCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, indigent, and uninsured patients who may not otherwise be able to afford health care via traditional sources. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.