The Billing Manager will oversee and supervise the Information Technology Billing Operations processes and billing team by following the corporate billing operations policies and procedures to ensure timeliness & accuracy of processes and consistent results. Adhere to a quality plan to continuously ensure we are performing the billing operations process optimally. Oversee the supervision of billing department staff. Key Responsibilities: • Supervise the billing operations process for weekly, monthly, quarterly, yearly customers, and special runs • Adhere to process and system Requirements: in line with company revenue audit Requirements: • Ensure policy and procedures are updated; review changes with direct manager and obtain approval before changes are implemented • Supervise and work with billing team members to oversee the work tasks • Effectively communicate billing process results, and process changes to upper management, branch personnel and customers • Provide billing support for the branch offices by communicating in a courteous and effective manner and assisting branches with requests for information regarding their accounts; may include communication via telephone, fax and running reports or writing letters • Provide team training to ensure consistent and accurate billing procedures and processes • Obtain approval for oil/energy adjustments, and billing messages • Organize and supervise the workflow of the billing team members • Work with other departments to ensure all incremental & end of month reports are distributed to the appropriate members of management by the determined due date • Ensure billing journal entries are posted by the predetermined date after billing in line with the monthly accounting closing calendar • Work with the AR team & Collections team members on aging and customer late payment notices • Work with accounting to ensure the posting and reconciling of deferred revenue, postal caps & related wire transfers; and audit trails • Work closely with the IT Project Managers and Systems team to test new releases of the Tower System and enhancements • Work with external vendors who process the company billing and payment data to ensure the timely, accurate, delivery of bills & payments in the most cost effective manner. • Conform in all respects with applicable federal, stat/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors • Perform other duties and responsibilities as required or requested by management Knowledge, Skills, Abilities and Competencies: • Four (4) year Bachelor’s degree in Accounting or Business and three (3) years billing experience as a supervisor or auditor • (or) Two (2) year Associate’s degree with (5) years billing experience as supervisor or auditor with experience managing billing processes and implementing process changes • Accounting background required • Advanced Excel & Power Point skills; must be able to create pivot tables, v-lookup, and other advanced spreadsheet functions • Demonstrate ability to effectively communicate with others verbally and in writing. • Ability to work independently under little supervision • General knowledge of Sarbanes Oxley and Private Corporate audit compliance as it pertains to billing • Experience with enterprise billing systems within the waste industry is a plus • Tower & JD Edwards System Experience is a plus • Overtime required; especially during peak periods and monthly billing operations processing Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers and talk. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: • Work in indoor office environment 90% of the time. • Noise level is usually moderate. • Work in front of computer terminal for majority of the day. • Overtime required; especially during peak periods and monthly billing operations processing We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.