Franciscan Health Dyer Campus 24 Joliet Street Dyer, Indiana 46311 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Monitor and assess changes in the tone and quality of the therapeutic milieu and address potential concerns that threaten patients' optimal safety, healing, and supportive environment. Observe, record, and monitor behaviors related to risk of patient suicide. Communicate pertinent patient information, condition changes, and incidents to the multidisciplinary team. Document patient care information and ensure timely and accurate completion of patient care records in accordance with policies and procedures. Closely monitor and adhere to patient treatment plans in the delivery of care. De-escalate situations involving agitated or aggressive patients to prevent behavioral-based safety hazards using established principles in de-escalation, including potential application of physical restraints. Successfully pass Therapeutic Crisis Intervention (TCI). WHAT IT TAKES TO SUCCEED Prior Social Services experience. Knowledge of professional regulation and facility/program accreditation requirements. Centers for Disease Control and Prevention (CDC) Standard Precautions. Lead and coach others. Maintain composure, even in very difficult situations. Manage conflict and tactfully handle complaints and difficult situations. Make decisions and use judgement in ambiguous situations. Work independently with minimal supervision. Handle multiple responsibilities simultaneously. Accept personal accountability for deliverables and actions. Develop effective relationships with patients, hospital departments, and other external parties. Effectively communicate verbally and in writing. Qualifications Required Bachelor's Degree 1 year Social Services Preferred Crisis Intervention (CI) Basic Life Support Program (BLS) - American Heart Association TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.