Job Title

HVAC Bldg. Automation System Specialist

Job Description Summary

Responsible for the proper operation, maintenance, and documentation of all Base Building HVAC systems and equipment as it pertains to tenant comfort. This includes but is not limited to: Perimeter induction & radiation units, fan coil boxes, VAV boxes, water source heat pumps as well as associated DDC and pneumatic control actuators. Required theoretical understanding and working knowledge of the following systems: chillers, cooling towers, fans, boilers, pumps, heat exchangers, ancillary support equipment, water treatment and associated controls. Responsible for prompt and professional communications to bldg. tenants via in-person, phone call, and/or the Angus (CMMS) tenant Work Order (W/O) system. Communications must be in clear, concise terms and viewed as timely, following each W/O through to completion, all while providing exceptional customer service. Responsible for an in-depth knowledge of the base bldg. BAS system (Siemens Insight/ Desigo), utilizing it in conjunction with the Angus W/O system to continuously monitor and maintain bldg. setpoints to provide world class comfort throughout a class A, commercial high-rise bldg. in the heart of Boston.

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Perform monitoring, maintenance and repairs in a proactive manner to all base building mechanical equipment and systems, delivering consistent tenant comfort. This position will ensure occupant expectations are met and exceeded in a manner best described as a ‘White Glove’ level of service.
• Be proficient in the functionality of the BAS/EMS and understand the sequences required for proper building equipment and systems operation.
• Work with the facilities management team, engineers, contractors and consultants to maintain the proper operation of the base building tenant HVAC systems.
• Responsible for ensuring tenant HVAC is operating properly prior to construction close out/commissioning. Work with General Contractor, HVAC contractors and Controls contractors to ensure design specifications are met and all HVAC punch list items are resolved.
• Responsible for meeting contractual KPI’s as set forth by the bldg. owners Property Managers and/or Engineer teams.
• Responsible for promptly responding to W/O’s with the appropriate level of information to keep the tenant, bldg. owner and the facilities management team (F.M., Asst. F.M.) aware of progress and ultimate resolution.
• Own the W/O process from start to finish, passing off repairs to the 2nd / 3rd / Weekend shifts; then reviewing pass-down log for full circle management of activity to completion.
• Systematically identify EMS performance problems, anticipating impacts and seeking out root causes before they have a negative impact.
• Continuously evaluate the EMS controls systems, identifying future needs and making recommendations and/or repairs to ensure these needs are met.
• Maintain a professional, safe and clean environment.
• Maintain HVAC equipment on a continuous basis as part of the facility’s preventive maintenance program.
• Perform other duties as assigned and assisting fellow staff members as required. Must be available for and proactively contribute to emergency repairs.
  • Contribute to the creation of and/or adhere to operational SOPs for site specific equipment and systems.
  • Maintain BAS metrics and/or locally created spreadsheets to track all tenant related work orders, seeking out trends and ways to reduce or eliminate customer complaints. Ensure that all W/O’s are followed to completion, with an emphasis on exceptional customer service and client satisfaction.
• Management reserves the right to change and/or modify this position description as required to meet the needs of the site and/or building(s), in keeping with the CBA guidelines.

REQUIREMENTS (Knowledge, Skills, Abilities, Education and/or Experience):

• Five (5) years’ experience in HVAC industry with Two (2) years working on automation systems including the operation, maintenance, and repair of all types of mechanical infrastructure. 
• Must have relevant experience troubleshooting and repairing DDC control systems. Experience programing Siemens Insight & Desigo Systems a preference.
• In-depth knowledge of air handling systems, airflow and IAQ (Indoor Air Quality) issues, heating systems and exhaust systems is required.
• Proficient in performing necessary functions of the CMMS. (Angus)
• Proficient in performing necessary functions of the Buildings BMS/EMS (Siemens Insight/ Desigo)
• Must have the ability to read and interpret detailed plans, specifications, operating manuals, and other written materials associated with this trade. 
• Proficiency in Microsoft Office, with a specific preference to candidates having a thorough understanding of Excel.
• Excellent verbal and written communication skills are a key component in the successful performance of this position. The successful candidate must pass a written test that displays their mastery of communications and customer service skills.

SPECIAL SKILLS

• Extensive experience operating Energy Management Systems.
• Advance training by an outside automation control company; preferably Siemens Automation 

PHYSICAL REQUIREMENTS

• Ability to lift 25lbs frequently, 50 lbs. occasionally.
• Climb and work off ladders and aerial lifts safely.
• Observant which requires seeing, hearing, and smelling

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.