Description

Basic Function

This role is intended to benefit the overall productivity of the service department and to provide a steppingstone position for a willing candidate. The candidate will do this by participating in on-the-job training assisting service technicians in basic service tasks to learn key skills for a future technician position. The Technician Apprentice will work under direct supervision of the Shop Foreman.

Critical Roles

• Assist technicians as needed
• Complete the total number of John Deere University credits as required.
• Learn and perform basic service tasks as assigned.
• Develop an understanding of the service department operations and how the dealer business system is utilized.
• Develop skills in removal, disassembly, and reconditioning of components.
• May perform pre-delivery set-up and inspection on new equipment.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals.
• Be willing at times to do miscellaneous tasks as a utility member of the service group in a professional and efficient manner.

Qualifications

Special Knowledge, Skills, and Abilities

• A strong desire to learn by listening to others and participating in the repair process
• Ability to assemble and perform maintenance functions on equipment
• Experience working cooperatively in a team environment
• Strong oral and written communication skills
• Strong organizational skills

Physical Requirements

• Ability to lift and move up to 75 pounds regularly.
• Frequently required to sit, stand, and walk with the ability to stand for an extensive amount of time.
• Ability to move safely over uneven terrain or in confined spaces.
• Ability to move or hold arms and hands in small areas, while utilizing tools, feeling for objects, or working with controls for an extensive amount of time.
• Ability to use tools that vibrate for an extensive amount of time.
• Ability to climb up and down equipment.
• Able to sit for extensive amounts of time in a vehicle when travelling.
• Ability to work in extreme weather/temperature conditions

Education and Experience Required

• Graduation from related diesel technology program preferred
• High School Diploma, GED or equivalent technician experience required
• Applicant must pass a physical drug screening and possess a valid driver’s license.