Job Summary: We are looking for an Experienced Service Advisor to join our growing team here at the C. Harper Auto Group - CDJR of Connellsville! The right candidate will have Automotive Service Advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control for the customer and company. You will be tasked with managing relationships with customers as they are here for service on their vehicles as well as being responsible for answering questions and going over the multi-point inspection forms with them. 

C. Harper's Excellent Benefits Include Items Listed Below: 

• Competitive Pay Plans by Meeting & Exceeding Industry Set Salaried Pay Plans and Commission percentages for Automotive Service Advisors. 
• Full Medical, Dental, and Vision Insurance. (Medical Insurance Plan Option at no cost to Employee Available) 
• 401k Plan with Annual Company Contribution
• Pro-Rated Paid Time Off on your 91st Day of Employment. 
• Short Term Disability with No Premium to Employee. (Buy Up Options Available Through Aflac & American Fidelity) 
• Life Insurance Coverage with No Premium to the Employee. (Buy Up Options Available Through Aflac & American Fidelity)
• Opportunities for Growth and Promotions Inside the Ever-Expanding Family-Owned Business that has been Locally Trusted for 40 Years!

Responsibilities:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate

Qualifications:

• High school diploma or equivalent
• Valid commercial driver’s license & clean driving record
• Accredited training in service advisor skills, customer satisfaction, and quality control
• Automotive service advisor experience
• Ability to read, write and speak English fluently 
• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills
• Proficient use of computers/business machines

About Us: C Harper represents a number of brands across our many dealerships, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, Kia, and Honda. And here, it's all about family. Those who have witnessed the past 40 years of growth, know that the C Harper’s core values of honesty, integrity, loyalty and charity have helped the business to succeed. But, as customers, employees, and friends will tell you, it’s the focus on family that sets C Harper Auto Group in a class by itself!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.