Who We Are 

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.

What We Do

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc. 

Overview of the Role 

• The Director Retail Services is responsible for managing the Regional Managers and the retail team. This position will direct the Regional Managers and help train the Retail Representatives. Collaborates with the entire team to prioritize and execute retail services that are consistent retail practices including use of retail software. Maintains a great relationship with our Manufacturers, Kroger team members, Retail team members, and co-workers. Responsible for all data and reporting assignments that are made available to our manufactures.
• Location: Remote - Cincinatti, OH
• Salary Range: $70,000 - 75,000 annually

What You’ll Do at C.A. Carlin 

• Works closely with the entire team, sales and operations, to secure efficient and profitable deployment of company personnel for retail projects and retail expectations
• Directs and maintains consistent retail practices and standard operating procedures
• Fully deploys GoSpotCheck for Mission completion and comprehensive measurement of retail activity
• Directs and manages the entire team regarding the needs for hiring and training
• Responsible for the Retail software execution including data entry verification, reports and completion score carding
• Consistent and quality photo compilation to align with proper task, mission.
• Maintain comprehensive and accurate store listings and assignments.
• Delegation of store assignment, routes, and frequency to individual Retail Representatives
• Identifies opportunities to increase sales and improve execution
• Regular communication to VP Retail Operations to include successes, failures, opportunities, monthly recaps
• Conduct monthly regional meetings within team to communicate expectations, results, priorities
• Ensure sales materials are available and supplied, including samples, sell sheets, specifications, IRC’s, etc.
• Manage team travel and expense budgets
• Maintains a team spirit in all aspects of performing their job

What You Should Bring to the Table 

• Intermediate level of Microsoft Office, Word, and Excel
• Software programs relating to the department
• Utilizes a high level of customer service
• Must be able to handle multiple Interruptions and adjust priorities accordingly
• Excellent organizational skills to organize workload, set priorities, and meet deadlines
• Able to work independently with minimal supervision
• Ability to maintain a positive working relationship with co-workers, manufacturers, and Kroger team members.
• Dresses in a professional manner
• Acknowledges and adheres to Carlin Group Cincinnati Company Policies and Procedures
• Able to bend, lift and move 10 LBS to 50 LBS

Perks 

• 16 days of PTO 
• 11 paid company holidays per year 
• 2 paid volunteer days per year 
• 3 months fully paid parental leave (regardless of gender) 
• Medical, dental, and vision 
• Paid company life insurance 
• 401k with company match 
• Summer hours (half day Fridays from Memorial Day thru Labor Day) 
• Work from home flexibility 

Come As You Are 

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.