Overview

Location: Richmond VA

Travel: 50-75% based on need; travel is typically 2 weeks on the road and 1 week working from home/locally

Travel Benefits: Flight, hotel and rental car provided by company, ultra-competitive per diems also provided; when working from home must have own vehicle to travel throughout local region (will receive mileage)

Additional benefits: Generous PTO earnings potential based on travel, valuable tool kit and free uniforms after 1 year, 90% paid medical. 

Education: Trade, vocational or technical school degree is preferred. ASE or similar certifications a plus; military training experience is also a plus

Salary: $21.15-31.73, dependent on candidate skillset/years of relevant experience. 

Experience/Requirements: minimum 1 year technician service experience installing/repairing/testing electro-mechanical equipment with a strong aptitude for mechanical troubleshooting; Ability to travel and work when school buses are not in operation; OT and occasional weekends may be required. Must be able to stand/bend for up to 8 hours and lift-up to 75lbs to shoulder height.

General Summary:

BusPatrol is recruiting for a skilled Field Service Technician to join our rapidly growing organization. Our Field Service Technicians support our Team Leads and Field Service teams in leading the installation and service of BusPatrol camera and communication equipment on BusPatrol customer fleets. They work with Field Service teams to meet installation and service schedules and maintain high quality standards. Our technicians perform installations and service according to defined operating procedures; performing routine troubleshooting and proposes solutions to service challenges.

 The position requires extensive travel; approximately 50-75% overall. Generally, field trips are 2 weeks out and 1 week home. Travel by air or driving as required based on distance. 

Responsibilities

• Delivers on assigned install and repair quantities.
• Records and communicates daily deliverables to team leads in a timely manner. 
• Executes additional duties and responsibilities as assigned.
• Operates a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices 
• Runs wires, manages cabling, connects components, mounts devices, and effectively solves problems while maintaining a high quality standard.
• Uses diagnostic equipment including multimeters & software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomalies 
• Uses signal flow to trace and resolve network cable issues 
• Effectively terminates and tests basic connections such as butt splices, insulated connectors, terminal strips/blocks, others
• Installs and terminates sub-devices (i.e., patch panels, junction boxes) and head-end equipment to include power and proper grounding 
• Generates, evaluates, and implements solutions to routine problems. Provides basic level of system diagnostics and troubleshooting such as electrical connections or equipment issues. 
• Uses information technology and related applications, including adaptive devices and software, to convey and retrieve information. Enters, transcribes, records, and maintains information in written or electronic/digital format, including adaptive devices and software.
• Works effectively with others from diverse backgrounds, resolving conflict appropriately and building trust with colleagues.
• Plans and prioritizes personal work to manage time effectively and accomplish assigned tasks.
• Identifies, moves, and stores construction and building materials for all types of installation and service activities.

Qualifications

• High school diploma and GED required; trade, vocational or technical school degree is preferred 
• Strong mechanical, mathematical and reasoning aptitude is required
• Minimum of 1 years technician service experience or schooling in an applicable field:
  • 12-volt electronics installs and service, OR
  • GPS or fleet telemetry installs and service, OR
  • Fire alarm installs and service, OR
  • Access control, CCTV, or intercom systems, OR
  • School or other transit bus mechanic
• Able to travel to local/regional and national service sites:
• Travel outside of your home territory is expected when deploying new customers. Deployment assignments are 2-weeks on, 1-week home with travel perks
• Our work happens when school buses are not running. As such, you are willing to work overtime, nights, and weekends when required 

BusPatrol Value Proposition

WHO WE ARE

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

WHAT WE OFFER

BusPatrol employees get:

· A competitive salary and benefits package

· Comprehensive personal time off, including volunteering and birthday days off

· An opportunity to help build a company dedicated to children’s safety

· The chance to join an innovative and dedicated team, focused on leading edge technology

· The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

BusPatrol’s school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

HOW WE WORK

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

· SAFETY Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.

· CONNECTION We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.

· EXCELLENCE We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.

· IMPACT We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.

Minimum US Base Salary

Maximum US Base Salary