ABOUT THE JOB

We are seeking a detail-orientated and well-organized manager to join our growing team. You will play a key role in helping manage the day-to-day activities of our Company and staff surrounding Operations. This position will report directly to the Operations Manager.

Candidates must possess a positive attitude, pursue both tactical and strategic excellence, and the ability to work well in high volume situations while remaining flexible to immediate needs. Mastery of software and systems are critical job requirements as are strong communication skills. Experience in the construction/environmental or services industry is preferred.

DUTIES AND RESPONSIBILITIES

• Support quality operations through daily contact, coordination, and use of systems.
• Act as a liaison between internal and external stakeholders.
• Minimize errors and areas of inefficiencies, recommending operational improvements to Management.
• Supervise the effective operation, utilization and maintenance of established processes.
• Ensure timely notification to appropriate entities/agencies as needed in the course of our scheduling services.
• Review reports for trends and areas of improvement.
• Other duties as directed by management

REQUIREMENTS AND QUALIFICATIONS

• Experience in construction a plus.
• 2-5 years of experience in a supervising capacity in a service industry.
• Bachelor’s Degree preferred
• MSOffice experience, technologically adept with SAAS and vendor portals.
• Excellent written and verbal communication skills.
• Strong problem solving and critical thinking skills.
• Strong leadership qualities.