LOCATION 2006 Route 130 North Burlington NJ US 08016
Overview

The Director of Change Communications will play a lead role in helping Burlington execute impactful change initiatives across our growing organization. This is a unique hands-on role that will manage change communications from beginning to end - from initial stakeholder analysis to determining the effectiveness of a completed plan, and everything in between. Are you the kind of internal communications superstar who can map out the strategic direction for a change project but doesn’t want to leave the execution to someone else….then read on!

In this new role, you will work cross functionally to drive change success by dissecting change initiatives and creating innovative and effective change communication plans for our corporate, DC, or stores environments. You will work with subject matter experts inside and outside the organization to identify the planned impacts of change on different personas and then craft communications to guide each segment through the process. You will also be astutely aware of unintended impacts of change and pivot to triage situations accordingly.

You already have a change communications portfolio illustrating how you have leveraged different channels and approaches as part of your communications planning, including but not limited to text, video, digital, cascades, focus groups, change networks, large and small-scale meetings, blogs, animation, Town Halls, and more. You are a self-starter and independent worker who will hit the ground running, learning to navigate our organization, building strong relationships, and diving headfirst into our change initiatives. You are an exceptional writer/editor who will enthusiastically and quickly create web content, leadership messages, talking points, memos, cascades, scripts, FAQs, and storyboards for video (did we mention you’ll have access to our in-house studio and multimedia team to execute your vision?) You are very organized and detail oriented. Your editorial calendar will be well-managed and your plans shareable up to the top of our organization. You have excellent presentation skills and leadership presence, you can interact with every level of the business from c-suite to front line associate, and you have experience in the fine art of influencing without authority.

We are a growing company which is great because you thrive in environments that are fast-changing and dynamic. However, you also like being part of a supportive team, in an inclusive and welcoming environment, one where you can bring your true self to work- Burlington is the place!

Primary responsibilities to include:

• Developing and implementing change and change communications plans to support initiatives across the business and conducting assessments to measure plan effectiveness.

• Managing a master change comms calendars tracking the status and progress of multiple change initiatives across the company.

• Providing content support for other elements of the internal communications team, as warranted.

Our ideal candidate will have:

• 7-10 years of internal communications or change communications experience

• Advanced degree in communication, project management, or change – or commiserate experience

• Experience or certification with change management principles

• Experience supporting largescale change communications projects in complex organizations.

• Ability to identify and respond to adoption challenges and issues surrounding change initiatives

• Outstanding communication skills that demonstrate innovation, creativity, and results driven approach

• Outgoing and comfortable proactively reaching out to and working with extensive network of professionals of various roles and levels

• Experience writing scripts/guides/storyboards/emails/portal content/ presentations/etc.

• Collaborative spirit and able to work well under pressure and against changing priorities

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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Posting Number 2023-198645
Location US-NJ-Burlington
Address 2006 Route 130 North
Zip Code 08016
Workplace Type Hybrid
Position Type Regular Full-Time
Career Site Category Corporate
Position Category Marketing
Evergreen Yes
Min USD $135,000.00/Year
Mid USD $175,000.00/Year