Position: Fonteva Salesforce Developer

Location: Washington, DC

Duration: Long Term Contact

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We are looking for a Fonteva expert who has hands-on experience with Membership functionalities who can confidently navigate and customize Fonteva Events and Fonteva Membership applications, particularly in Join Process, Multilingual Form setup, managing membership workflows, configuring membership types, and utilizing membership-related features.

Major Duties and Responsibilities:

• Engage with the Enterprise Data Services scrum team in agile methodology including stand-ups, planning, demos, and retrospectives.
• Provide requirements and solution design with provide functional analysis and consulting services on Fonteva membership system.
• Automate processes using Salesforce tools such as process builder, flows and validation rules.
• Design and develop solutions within the Salesforce platform.
• Enhance Salesforce with 3rd party tools from the AppExchange.
• Develop and support Fonteva functionality implemented within Salesforce.
• Evaluate requirements and estimate level of effort for assigned user stories.
• Perform testing to ensure the stability, security, and functionality within the Salesforce platform.
• Serve as a Salesforce subject matter expert for the College and guide and assist Client business lines in proper use, management, configuration and when appropriate, customization or modification of the system in accordance with the College business practices.
• Lead, promote and ensure proper Salesforce system integration across the suite of Client products and third-party vendor solutions.
• Partner with network administrators, systems analysts, and software engineers to assist in enhancing the Salesforce platform as required.
• Troubleshoot and fix bugs.
• Contribute to documentations on Salesforce customizations and processes.
• Proactively communicate and manage expectations and deliverables.
• Collaborate across IT to ensure the success of projects and those of your colleagues.
• Other duties as assigned.

Required Qualifications:

• 8 years experience as a Salesforce developer delivering measurable results and successful configurations for end users.
• Minimum of two Salesforce certifications including Platform Developer.
• A strong understanding of the Salesforce platform, with the ability to work with objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Experience working both independently and in an agile based collaborative environment.
• Demonstrated and functional solution crafting functional Salesforce. implementation or integration experience. Administration experience is a plus.

Experience with Fonteva is required.

• Experience with MuleSoft API is a plus.
• Experience working in the non-profit or Member based Association industry.
• Demonstrated attention to detail and complex problem-solving abilities from an operational and technical perspective.
• Experience with software development processes and interactions of complex systems.
• A willingness and aptitude to learn new technologies.
• A willingness to continually improve processes and share lessons learned.
• Flexibility to adjust to shifting priorities and possess strong analytical and problem-solving capabilities.
• Excellent client-facing written and verbal communications skills.

Additional Desired Qualifications:

• Experience with Apex programming language
• Salesforce Object Query Language (SOQL) Experience
• Work with Associations and familiarity with Association business processes
• Prior work with Service Cloud, Experience Cloud, and Marketing Cloud
• Experience with Personify is a plus.
• Bachelor s or higher degree in information technology, computer science or business administration
• Experience using SQL and familiarity with database concepts and working knowledge of reporting software such as PowerBI.