Description

The role of the credit manager is to optimize company sales while minimizing bad debt losses. This position is responsible for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers.

Responsibilities

• Maintain the corporate credit policy and recommend changes in the credit policy to senior management as appropriate
• Create a credit scoring model
• Manage customer credit files
• Monitor the credit granting and updating process
• credit applications
• Make decisions on customer credit applications
• Negotiate credit terms with customers as appropriate
• Personally visit key customers to establish relations
• Conduct periodic credit reviews of all customer accounts
• Manage the application of late fees
• Manage any corporate financing program
• Measure departmental performance with appropriate metrics
• Maintain knowledge of current credit laws and current credit best practices
• Manage relations with collection agencies
• Manage relations with credit reporting agencies
• Manage relations with credit insurance providers
• Work closely with outside sales representatives to troubleshoot and solve customer credit issues.

Requirements

Education & Experience

• Excellent oral and written communication skills
• Strong analytical skills
• Strong interpersonal and negotiation skills 
• Exceptional organizational skills
• Ability to think strategically
• Knowledge of all appropriate credit laws 
• Familiarity with credit “best practices”
• Minimum 5 years of credit experience
• Bachelor's degree or equivalent industry experience

Work Environment

• Work is performed in an office environment. 

Physical Demands

• Standing - Rarely
• Walking - Rarely
• Sitting - Frequently
• Handling/Gripping - Rarely
• Reaching Outward - Rarely
• Reaching above Shoulder - Rarely
• Climbing - Never
• Crawling - Never
• Squatting or Kneeling - Never
• Bending - Never
• Lifting/Carrying - Must be able to lift and move to 20 lbs. using safe lifting techniques 
• Pushing/Pulling - Never
• PPE Requirement - None

Work Hours

• Position is full-time. Occasional overtime may be required.