Description

 **Veterans encouraged to apply!** 

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making people happy, we’d like to help you translate those skills into a successful career in the retail automotive business. 

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. You will maintain a working knowledge of current industry best practices in automotive repair. You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• Perform routine automotive maintenance tasks, including oil changes, tire rotations, transmission flushes, air conditioner re-charges, front-end alignments, battery installations, and headlight and taillight installations
• Conduct extensive diagnostic procedures to determine the sources of customers' problems and provide accurate repair recommendations
• Inspect vehicles according to the state's requirements for emissions and safety
• Conduct necessary repairs and take vehicles for test drives to verify the soundness
• Maintain legible and accurate paperwork for both the customer and for our records
• Clean and maintain the work environment to ensure equipment longevity and workplace safety
• Perform work specified on repair orders with efficiency and accordance with manufacturer/dealership standards.
• Inspect vehicles and record findings.
• Explain vehicle diagnoses and required repairs to service advisors.
• Keep current with new technical information and technology by attending required/recommended manufacturer training.

Skills Needed to Win:

• 2 years of prior diesel diagnostic, and repair experience required
• A team player who is focused on providing exemplary customer service
• Ability to work in a fast-paced work environment
• Strong organizational skills and detail-oriented
• Possess a valid in-state driver's license and an acceptable driving record

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing! 
• We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News 
• We are a team. Everyone plays a role in our success. 
• We are a hospitality company that happens to be in the automotive industry. 

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T4

Requirements

We would like to see at least 2 previous years' experience on Diesel diagnostics and repair. GM trained is a plus as well.