Position Purpose :

To provide a courteous and efficient dining experience to guests.

Knowledge, Skills, and Abilities :

• Become knowledgeable of all menu items, ingredients, specials, and prices.
• Respond tactfully to guest complaints.
• Communicate all guest suggestions or complaints to the Front House Manager.
• Monitor guest needs on a continual basis and check for guest satisfaction as required.
• Maintain a clean and organized work area.
• Become familiar with casino events and promotions in order to accurately inform dining guests.
• Accept payment and operate point of sale system.
• Clear tables of used service items as needed.
• Follow all alcohol sale and food safety ordinances and regulations.
• Ensure the highest standards of cleanliness, safety, and guest satisfaction.
• Verify legal age (21) of guests ordering alcohol.
• Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures.
• Comply with tip reporting procedures and Title 31 requirements.
• Perform other duties as assigned.

Requirements

Education / Qualifications :

• Requires a minimum of 6 months of prior serving experience.
• Must be at least 18 years old.
• Requires food handler’s permit.
• Requires liquor license.

Licensing :

Work Requirements : Shift : Wed - Sun

Shift : Wed - Sun

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.

Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.

Last updated : 2024-05-03