Description

The Reservations Specialist can be full-time or part-time and will be handling all aspects of the reservation process. This position would earn commission with total earnings up to $20/hr. Benefits are offered with PTO, Sick time, Medical, Dental, Vision, Life Insurance, 401K Matching, Paid Holidays, and Holiday Pay.

Job Duties

Full Time and Part Time

Greet customers using standard dialogue

Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.

Perform vehicle exchanges and extensions

Inspect incoming vehicles for new damage

Report damages to on-duty supervisor

Scan returning vehicles back into system

Provide computerized receipt to customer

Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.

Support a team environment by assisting other agents and/or other areas when needed

Requirements

High School Diploma or equivalent

1 year of customer service experience

Professional communication skills

Problem resolution experience

Minimum age of 18

Valid driver's license

Clean driving record