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Position Summary
The Credit Manager along with the Sales Manager are the second in charge at the individual branch location. The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives; maintain company quality standards and adhering to company policies.
Principal Accountabilities
· Acquire and Maintain Customers
· Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments Assist in managing store personnel; may direct activities of one or more employees
· Compliance with all applicable federal, state and local statutes
· Decipher, prepare and review store reports
· Document all customer commitments
· Ensure company standards for renewals, delinquencies and store collections are satisfied
· Fill out paperwork for submission to corporate support
· Follow monthly marketing plans and maintain internal quality control standards
· Manage customer accounts
· Managing inventory and cash assets
· Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
· All other duties deemed necessary for effective store management
Requirements for Credit Manager
Effective organizational skills
Established collection skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Two years’ experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions.
Please note: Qualified candidate must submit to and successfully pass pre-employment screening which includes, but is not limited to, drug screen, MVR check, background check and reference checks. PierceRTO and all affiliated companies are equal opportunity employers.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$93k-124k (estimate)
03/20/2024
06/16/2024
The job skills required for Collections Manager include Customer Service, Commitment, Communicates Effectively, Communication Skills, Quality Control, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Manager positions, which can be used as a reference in future career path planning. As a Collections Manager, it can be promoted into senior positions as a Credit and Collections Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Manager. You can explore the career advancement for a Collections Manager below and select your interested title to get hiring information.
If you are interested in becoming a Collections Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Manager job description and responsibilities
CollectionsManagers monitors agents and oversee collections activities for the bill units assigned to them.
03/03/2022: Cincinnati, OH
Monitor the status of both automatic and manual actions defined by the collections scenario.
03/28/2022: Tuscaloosa, AL
Collections managers supervise the work of collections agents.
03/04/2022: Bergenfield, NJ
When a bill unit first enters a collections scenario, Collections Manager sets the first action's status to Pending and all other actions' status to Waiting For Dependents.
03/31/2022: Charleston, SC
Leading and developing the collections or accounts receivable team.
05/06/2022: Durham, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Manager jobs
Automatic actions are performed by Collections Manager.
04/01/2022: Boulder, CO
As a result, collections actions will begin after a lengthy period of nonpayment.
02/20/2022: Canton, OH
A collections manager oversees long term preservation for collections.
04/10/2022: Manchester, NH
Collections managers are busy drivers of the revenue function.
02/15/2022: Paramus, NJ
There are any number of different paths to becoming a successful collections manager today, but probably the most reliable begins with education and training.
02/21/2022: Pensacola, FL
Step 3: View the best colleges and universities for Collections Manager.