POSITION SUMMARY:

Responsible for the safety and well-being of members in the Wellness Center. Provides quality experience to all members focused around the YMCA core values of honesty, respect, responsibility, and caring.

ESSENTIAL FUNCTIONS include the following, other duties may be assigned:

• Represent the MCFYMCA by utilizing tools and information to increase member knowledge of fitness as well as other programs provided through the YMCA.
• Develop and maintain professional relationships with members by providing personal attention through a proactive approach.
• Provide assistance/guidance to all members in the fitness areas..
• Maintain the appearance and cleanliness of the Wellness Center.
• Serve as a positive role model to members and provide tours to potential members.
• Demonstrate leadership essential to implement the policies and procedures of the Wellness Center.
• Check and refill sanitation supplies.
• Perform preventative maintenance as required. Report equipment maintenance issues in a timely manner.
• Schedule and conduct equipment orientations. Answer general questions regarding fitness center equipment.
• Maintain accurate, complete and timely records including but not limited to accident/incident reports.
• Assist Health & Wellness Director in daily activities and special events.
• Attend all trainings and staff meetings.

Child Protection Responsibilities:

• Adheres to policies related to boundaries with youth.
• Participates in required abuse risk management training.
• Reports suspicious and inappropriate behaviors.
• Follows mandated abuse reporting requirements.
• Adheres to job specific abuse risk management responsibilities.

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

• Must be at least 18 years old and possess a High school diploma or equivalent, and have 1-3 years related experience or training.
• General knowledge fitness equipment and its uses.
• Strong communication skills (verbal, written and interpersonal).
• Previous demonstrated experience working with diverse populations.
• CPR, First Aid, and AED certification.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, and distance vision. The noise level in the work environment is usually moderate.