Demand Fulfillment Specialist
Top 3 Skill Sets: advanced Excel Reporting skillset, Supply Chain Planning, SAP System Management (not advanced and training is available)
Education Requirement: Prefer Bachelor and above
Years of experience: Fresh graduate is ok, prefer 2
Team’s Work Schedule : 4 days in office
1 year contract with 6 month extensions possible
Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.
Position Overview:
The Mobile Demand Fulfillment Team works with Supply Chain, Logistics, the Service and Packaging Centers, and with the individual Accessories Account Teams to process Customer Orders, Monitor Shipments, and ensure On-Time Delivery to respective Customer Ship-To Locations.
The Specialist will be the key point of support the Demand Fulfillment team, and will be responsible for the preparation, reporting, forecasting, and analysis. This position will also be responsible for managing Programs and Initiatives on behalf of Supply Chain and Logistics and will report to the Manager of Demand Fulfillment Team.
Responsibilities and Duties:
• Manage and deliver monthly revenue reporting on daily (last week of the month) and weekly (other weeks of the month) basis.
• Evaluate and challenge financial results driven from the Shipping Plan.
• Gain strong understanding of the systems and flow of data within the Revenue process to be seen as a subject matter expert within the Supply Chain Management team.
• Develop new analysis and insights that provide improvement on the process and performance of business.
• Monitor and Report on various KPI on Supply Chain – including but not limited to Customer Order Forecast, Customer Orders, Supply, Packaging, On-time/Late/Early Deliveries and Compliance Charges.
• Monitor and help resolve billing issues.
• Coordinate with various teams and developed new business models for large projects related to supply chain management.
• Manage cross functional alignment around Supply Chain cycle (QA, Logistic, Planning, Sales, and Finance).
• Order Processing, Allocation, and Delivery Coordination.
o Manage Customer Sales Orders and Confirmation Process
o Align Orders to Supply and Demand Plan
o Monitor Manufacturing and Supply Planning with Packaging Center
o Customer Inventory/Order Allocation with Carrier Account Teams
o Ensure Shipment to RDD Dates with SEA Logistics Teams
• Work collaboratively with broader Business Finance team to support the overall goals and objectives of the group.
Background/Experience Required:
• Attention to detail is a must
• Ability to work independently, problem solving, delivering solid recommendations/solutions, and executing upon recommendations
• Bachelor’s degree in business, operations management, supply chain, or related field or equivalent or 3 plus years’ experience in, supply chain management, or related field
• Preferred Requirements:
o Experience in supply chain
o Experience in Demand Planning, Inventory Allocation or Order Processing
o Delivery against supply chain objectives
o Experience in joint supply chain measures
o Collaboration toward resolution of supply chain reliability issues