Essential Job Functions
• Meets monthly and annual sales targets as designated by the manager
• Visits customers and potential customers to provide support, information, and sell the
Company’s products
• Coordinates with the accounting department to assure the collection of payment in a timely
manner
• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company
database
• Updates and maintains customer records in the Company database
• Updates and prepare all monthly sales materials/reports as defined by the Company.
• Maintains high levels of customer satisfaction by providing excellent service and building
rapport
• Responds to and communicates with all customers in a timely manner
• Reports any inventory or service issues to appropriate department immediately
• Coordinates with warehouse and delivers orders to customers as needed
• Educates customers on how the products or services can benefit them
• Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy
• Attends semiannual inventory count on designated day, possibly on a weekend
• Attends Company events and functions outside of normal working hours
• Other duties as assigned
Physical Requirements
• Able to drive for a majority of the daily working hours
• Able to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally
• Able to use the phone for extended periods of time
• Working Conditions
o Noise Level: Normal to loud while in the office
Other Requirements
• Conversational level English required; Business level English preferred
• Business level Spanish or Japanese highly preferred
• Has and maintains a clean driving record
• Maintains a positive attitude
• Works efficiently independently and in a team
• Adapts to frequent changes in assignments and workload
• High school diploma or equivalent required. Bachelor’s degree and above preferred
• Minimum 3 years of food wholesale/distribution experience preferred
• 5 years of food wholesale/distribution experience preferred
Knowledge and Skills
• Demonstrates strong organizational skills and attention to detail
• Possesses basic mathematical knowledge such as markups, discounts, counting inventory,
weight and measurement conversions, combining, etc.
• Has strong customer service and problem-solving skills
• Has strong communication and interpersonal skills
• Demonstrates basic Microsoft Office proficiency
• Knowledge of ERP systems, especially SAGE100, highly preferred
• Knowledge of Japanese foods preferred