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Our Customer Experience Teams receive incoming telephone calls from our members. Our Call Centers are open 7 days a week. If hired, you will be required to attend and complete a paid, mandatory training. Training will be held in a remote environment. Remote training requires secure, reliable internet connectivity. Any hybrid work or training requires both remote and on-premises attendance facilitated at various Blue Shield of California work locations throughout California, dependent on business requirements. Blue Shield of California is a hybrid work environment, dependent on business requirements. All training attendance is required, training 8 hours each day. attend each day for 8 hours.
Job Summary
As a Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service worthy of our family and friends. You are empowered to provide members with peace of mind that their current issue is resolved and that none are on the horizon.
Successful CSRs deliver an effortless customer experience by:
You must also be:
Your Work
Responsibilities include:
Full Time
Business Services
$68k-81k (estimate)
05/10/2024
07/09/2024
bscgroup.com
BOSTON, MA
100 - 200
1965
Private
DAVID HAYES PE
$50M - $200M
Business Services
BSC Group offers engineering, planning, landscape architecture, transportation engineering and ecological services.