The Community Assistant on a property plays a key role in the Bear Village team by delivering a world-class customer experience to clients through marketing outreach, advertising, leasing, resident outreach, administrative duties, and resident loyalty events.
ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIES

• Conduct property tours to prospects and parents.
• Recruit, coordinate, and lead focus groups.
• Create loyalty programs that go above and beyond resident needs and improve resident retention through service.
• Assist in the lease signing process, includes preparing lease paperwork.
• Develop relationships with the university community and engage in various events, clubs, and meetings in order to network and brand the company.
• Present at key events, clubs, meetings, etc. within designated arenas (i.e. Greek Life, Business fraternities, and student organizations).
• Serve as an on-campus representative for Bear Village.
• Use social media tools to increase exposure and gain brand awareness.
• Provide "World Class Customer Service" to those that they interact with and serve daily.
• Generate new ideas to problems or innovates around already established approaches.
• Plan and organize tasks in an efficient productive manner.
• Focus on assigned key priorities.
• Exhibit attention to detail, accuracy, and thoroughness.
• Use empathy to understand the needs of others and take action to meet clients' needs.
• Look for ways to improve and promote quality performance.
• Adjust quickly to changing priorities. Cope effectively with complexity. Flex around new ideas, processes, or environments.
• Assist in branding the overall property through cutting-edge marketing campaigns and on-campus promotional events.
• Create and maintain spreadsheets, reports, surveys, and materials for the team.
• Exhibit exemplary attendance and punctuality.
• Comply with company policies and procedures.
• Perform other duties as assigned.

EDUCATION & RELATED EXPERIENCE

• A high School Diploma or equivalent GED is required.
• A minimum of one year of administrative, advertising or marketing experience is preferred.
• A valid driver's license