• 5 years of office management experience Electrical/Mechanical exp. preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

· Ability to answer phone and provide exceptional customer service to our customers.

· Ability to maintain professional customer relationships.

· Process all paperwork needed for the main office and make sure it flows to the main office for final processing.

· Work with inspection profiles, scanning of inspections and repair quotes.

· Repair quotes – be able to source parts with costing and profitable pricing to follow up on delivery for installation of the parts into the customers equipment with staging for technicians.

· Organize all paperwork related to the branch as well as process all orders per the guidelines of the main office.

· Schedule and implement the branch meeting between sales and branch management to assist in better flow for the branch.

· Maintain inventory parts area for the branch - keeping track of stock items and re-orders.

· Have a working knowledge of all Federal, State and local codes for overhead traveling bridge cranes and hoists.

· Capable of working with technicians and subcontractors in a cooperative manner and offer suggestions and comments which are constructive to the job.

· Work independently without direct supervision in the branch.

· Work with customer on potential additional work.

· Follow company and safety procedures.

· Must become familiar with associate handbook and all policies & procedures.

· Assist in managing field labor/craft to achieve high team performance, teamwork, openness, collaboration and team goals.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person