This is an internal hiring position for BRS Staffing and a requirement for this job is bilingual-English and Spanish.

We at BRS Staffing take the time to source the right candidate and understand what they’re looking for in their next employer so we can ensure the right fit. We develop a personal relationship with each of our employees so that we can offer your company the very best candidate. Because we have over 30 years of staffing experience, when you need a position, or several positions filled quickly, you can rest assured that you can count on us to get you the talent you need. We’re one of the top Industrial Staffing services in the Orange County area.

Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Enter customer information and interactions accurately into the database
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to maximize sales opportunities
- Resolve customer complaints or issues effectively and efficiently
- Communicate with other departments to ensure customer satisfaction
- Maintain a high level of product knowledge to effectively address customer inquiries

Experience:
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills in English
- Proficiency in data entry and computer skills
- Ability to handle multiple tasks and prioritize effectively
- Strong problem-solving skills and attention to detail
- Multilingual or bilingual skills, particularly in Spanish, are a plus

We offer competitive pay and benefits packages, including medical insurance and paid time off. This is a full-time position with opportunities for career growth within our company.

If you have a passion for providing excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you! Please submit your resume highlighting your relevant experience.

To apply for this position, please fill out our online application at www.applybeyond.com and then email your resume to martha.c@beyondrsi.com

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 30 – 45 per week

Benefits:

• On-the-job training
• Professional development assistance

Experience level:

• 1 year
• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person