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Position: Technology Support Specialist
Start Date: July 1, 2024
General:
Assist the Director of Technology and help the technology department provide students and staff with the tools to meet their educational goals. Perform tasks essential to successfully operating and maintaining technology equipment and hardware inside the building. This will require monitoring equipment, troubleshooting and maintaining hardware and software, and assisting with training personnel using new technology. This person must have a working knowledge of Windows operating systems and computer hardware.
Specific Duties:
1. Monitor the helpdesk system for tickets. Troubleshoot, diagnose, and document
problems while demonstrating strong communication and customer service skills.
2. Troubleshooting problems thoroughly before collaborating with the department
when the issue is unknown.
3. Install hardware and software according to district guidelines to end-user
workstations.
4. Configure and deploy new technology to staff and students.
5. Assist with maintaining an accurate and current inventory of computer
technology equipment.
6. Perform routine maintenance and cleaning on hardware and peripheral
equipment inside the buildings.
7. Assess, troubleshoot, and repair damaged Chromebooks in our 1:1 environment
and work with vendors on any warranty repairs.
8. Maintain an organized system of clearly communicated documentation for
processes related to the position.
9. Maintain a high standard of ethics, abiding by all district policies and respecting
confidential information encountered during the position.
10. Assist staff and students in using technology to make computer users more
efficient.
11. Maintain and troubleshoot each school’s networks, security devices, and end
user workstations.
12. Perform other computer/technology activities/duties as the Director of
Technology assigns.
This person must be responsible, energetic, reliable, and self-motivating. This person must be able to manage job responsibilities and work independently (and responsibly) on multiple projects as required. Excellent time management and organizational skills are required.
This work may involve walking, standing for extended periods, or using a ladder to troubleshoot issues. Performing service in this position will occasionally exert 10 to 50 pounds of force to lift, carry, push, pull, or move objects.
Salary: Salary Commensurate With Training and Experience
Please include: Completed Application Form
Current Resume
Applications Accepted until position is filled
Applications can be found at: https://www.btownccs.k12.in.us/page/employment-information
Contact: Mr. Will Hubbard
Director of Technology
Brownstown Central Community School Corporation
Email: whubbard@btownccs.k12.in.us
Full Time
$69k-86k (estimate)
04/13/2024
06/11/2024
brownccs.k12.in.us
Brownstown, IN
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