About us

Brown's Shoe Fit Co- Ft Collins is a company full of talented and personable people who have followed a long tradition of excellence. For over 60 years in Fort Collins, Brown’s professionals have delivered a high degree of financial success by adhering to solid business strategies. Even more importantly, we care for our customers, offering our communities the very finest in quality, comfortable footwear.

We are looking for a Retail Sales Representative with strong communication skills, who can make customers feel welcome in our store. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Assist with unpacking and processing freight
• Ensure displays are fully stocked and priced
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Help educate customers based off of info gathered from them what shoes would work well with their foot and why.
• Along with other sales associates, help with keeping store clean.
• Work 5-6 days a week

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree

Job Type: Full-time

Pay: $44,000.00 - $52,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

Work Location: In person