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Are you passionate about automobiles and eager to thrive in a dynamic professional environment? Look no further! Brown's Automotive, nestled in the heart of Smithfield, VA, is actively searching for an exceptional individual to join our team as a Customer Service Associate. If you possess a knack for delivering outstanding customer experiences and dream of being part of a well-established family-owned enterprise, this opportunity is tailor-made for you. Seize this moment and steer your career toward fulfillment.
POSITION HIGHLIGHTS
Embark on the journey of advancing your career with us - apply today!
YOUR ROLE
As a Customer Service Associate at Brown's Automotive, you will be the welcoming face for our esteemed customers, greeting them with warmth and professionalism while delivering exemplary service from initiation to conclusion. Your responsibilities include managing incoming calls, scheduling appointments, active participation in social media and marketing initiatives, and maintaining a full-service itinerary. With meticulous attention to detail, you will assist in checking in and documenting vehicles dropped off the previous night, engage with patrons upon their arrival for service, and ensure continuous communication throughout the process. Your exceptional communication skills will shine as you explain invoices, process payments, and provide unparalleled satisfaction. Your genuine enthusiasm for automobiles will be evident as you actively seek referrals, facilitate car care club memberships, and curate testimonials. Collaborate with us to transform every day at Brown's Automotive into a memorable journey for our esteemed customers.
QUALIFICATIONS
Bilingual in English and Spanish is preferred but not required!
If this resonates with you, keep reading!
ABOUT OUR TEAM
At Brown's Automotive, we expertly repair both domestic and foreign vehicles and provide towing services. Our Tech Net-certified shop has been proudly family-owned and operated since 1948! Our team operates like a well-oiled machine, and we're delighted to offer a tight-knit, family-oriented environment with paid training opportunities. Our leadership team is second to none, and we wholeheartedly believe in giving our employees the chance to excel and showcase their creativity. Respecting our employees' personal lives, we promise NO mandated weekend work! We would love to welcome you to our team.
Don't let this chance to accelerate your career with Brown's Automotive pass you by! Apply today and complete our brief 3-minute application process. We're excited to meet you!
Full Time
Retail
$41k-51k (estimate)
04/26/2024
05/17/2024
brownautomotive.com
TOLEDO, OH
25 - 50
1988
ROBB BROWN
$5M - $10M
Retail
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.