Position Overview:

The Terminal Administrator is a position responsible for a variety of duties to support Terminal operations, productivity and profitability. This position’s duties will include billing, collections, dispatching, giving clear instructions to Commercial Vehicle Operators of prepared dispatch schedules and operating within the safety-first culture of the Company. This position will assist the Terminal Manager with all administrative functions, customer service calls and reports.

Scheduled Shift: Monday - Friday 9A-2P (Part-time)

Responsibilities:

1. Communicate with onsite customer to secure updates on production timelines for the next days dispatch including updating as changes are made.

2. Communicate with third party customers to set appointments and dock times via written and verbal communication methods utilizing Microsoft Office

3. Utilize Microsoft Excel to update internal records on set appointment times for usage by the Terminal Manager and onsite customer.

4. Update driver ELD systems with next days’ dispatch requirements and verbally communicate appointment times with Commercial Vehicle Operators (CVOs).

5. Partners with Terminal Billing Specialist to accomplish other clerical duties including billing, customer service, and CVO communication.

6. All other duties as reasonably assigned by leadership.

Required Skills:

1. High School Diploma plus 2 years of in office work experience, including phone, computer, and customer service experience.

2. Demonstrated computer skills and written and verbal communication skills required.

3. Advanced level knowledge of Microsoft Outlook and Microsoft Excel, and web-based communication systems required.

4. Experience in ELD system usage and transportation dispatch is highly preferred.

Environment and Physical Requirements:

The majority of the work week will be in office with occasional travel by automobile. Duties to include administrative functions using the phone, computer, and communicating with people. This job will require lifting of up to 30 pounds. Must be able to sit a minimum of 8 hours per day, perform keyboard operations a minimum of 6 hours per day, and must be able to stand and climb stairs as required. Position will be exposed to heavy duty tractor/trailer diesel fumes, dust and noise.

Job Type: Part-time

Pay: From $17.00 per hour

Application Question(s):

• How many years of experience do you have in Transportation?
• What is your desire pay range?

Work Location: In person