Brown & Brown is seeking an Account Manager for our Employee Benefits team in Phoenix, Arizona!

WHAT YOU’LL DO:

• Establish, develop, and sustain professional relations with internal staff, carriers, and clients
• Service the designated book of business as it relates to marketing, claims, administration, and sales.
• Respond to client questions and maintain appropriate correspondence files.
• Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.
• Responsible for the day-to-day account management of client accounts.
• Advise and direct clients on claims issues, administration, benefit plans, and federal/state laws such as COBRA, HIPAA, FMLA, ERISA, etc.
• Assist with the implementation of benefit plan renewals, benefit changes, new plans, and/or new lines of coverage.
• Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials.
• Assist with off-site client meetings, employee communication meetings, enrollment meetings, and benefit/wellness fairs.
• Assist AE with client presentations
• Provide timely updates to client and carrier requests.
• Complete all required forms required by Quality Control.
• Adhere to QC policy and procedures.
• Perform required functions with EPIC.
• Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.
• Consistently achieve results, even under tough circumstances

WHAT YOU'LL NEED:

• Bachelor’s Degree, preferred
• 2 years’ experience in Employee Benefits
• Current Life & Health License
• Knowledge of ACA, HIPAA, COBRA, FMLA, Form 5500 requirements, etc.
• Proficiency in Microsoft Office 365
• Bilingual in English and Spanish, a plus
• Exceptional customer service and interpersonal skills

WHAT WE OFFER:

• Commission earnings available upon obtaining P&C or L&H License
• Unlimited earning potential
• Best-in-class training
• Growth and advancement opportunities
• Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program
• Employee Stock Purchase Plan (ESPP)
• Discounted Onsite Gym Membership
• Free Onsite Parking

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Ability to Relocate:

• Phoenix, AZ 85004: Relocate before starting work (Required)

Work Location: Hybrid remote in Phoenix, AZ 85004