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Job Overview:
We are seeking a Service Writer to join our team. The ideal candidate will have a passion for the automotive industry and exceptional customer service skills.
Duties:
- Communicate with customers to determine their automotive service needs
- Prepare service estimates and quotes for customers
- Schedule appointments and manage service orders
- Coordinate with technicians to ensure timely completion of services
- Upsell additional services or products to customers
- Provide detailed explanations of services performed and associated costs
- Handle cash transactions and process payments
- Maintain accurate records of customer interactions and transactions
Experience:
- Experience in automotive service writing or related field preferred
- Knowledge of air brake systems, tire services, diesel engine repair, oil changes, and general mechanic work is a plus
- Ability to upsell products or services effectively
- Strong communication and interpersonal skills
- Proficiency in cash handling and sales transactions
Join our team and enjoy competitive pay, opportunities for career growth, and a dynamic work environment. If you have a passion for automotive services and excel in customer interactions, we encourage you to apply for the Service Writer position with us.
Job Type: Full-time
Pay: $30,000.00 - $110,000.00 per year
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
$44k-64k (estimate)
04/25/2024
05/10/2024
The following is the career advancement route for Service Advisor/Writer positions, which can be used as a reference in future career path planning. As a Service Advisor/Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Advisor/Writer. You can explore the career advancement for a Service Advisor/Writer below and select your interested title to get hiring information.