Job Title: Dental Front Desk Member

Job Summary: We are seeking an experienced Dental Front Desk Member with a minimum of 3 years of relevant experience. The ideal candidate will play a crucial role in providing exceptional administrative support, ensuring the smooth flow of daily operations in a busy dental office.

Responsibilities:

• Answering Phones: Professionally handle incoming calls, addressing inquiries, scheduling appointments, and providing necessary information.
• Scheduling Appointments: Efficiently manage appointment scheduling, ensuring optimal utilization of the dental office's resources.
• Referrals and Authorizations: Coordinate referrals and obtain necessary authorizations for patient procedures.
• Insurance Verification: Verify dental insurance coverage, process claims, and communicate with insurance providers as needed.
• Collections: Responsible for handling patient collections, billing inquiries, and payment processing.
• Patient Check Out and Treatment Presentation: Assist patients in the check-out process, provide information on treatment plans, and answer related queries.
• Control of Patient Flow: Manage patient flow in the lobby area, ensuring a seamless and organized experience for patients.
• Data Entry: Accurately enter and maintain patient information in the dental software system.
• Preparing Insurance Claims: Generate and submit insurance claims, ensuring accuracy and compliance with regulatory requirements.

Qualifications:

• Minimum of 3 years of experience in a similar dental front desk position.
• Proficiency in dental software, with preference given to experience with Dentrix.
• Strong knowledge of dental insurance processing, including PPO and discount plans.
• Ability to multitask, show initiative, and work in a fast-paced environment.
• Punctual, computer proficient, and coachable with a quick learning ability.
• Friendly, self-confident, and a team player with excellent customer service skills.
• Neat and professional appearance is a must.

How to Apply: Interested candidates meeting the specified qualifications are invited to submit their resume and cover letter. Please include details of your relevant experience and highlight your proficiency with dental software and insurance processing. Only candidates with a minimum of 3 years of experience in a similar position will be considered.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Dentrix: 3 years (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Hollywood, FL 33021: Relocate before starting work (Required)

Work Location: In person