Description

Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.

Vision Statement: Broulim’s Fresh Foods will always strive to be the best Independent Grocer in our communities.

Broulim’s Absolutes: fundamental practices that align our actions to our Mission and Vision Statements

Essential Job Duties and Responsibilities

1 - Skilled and Devoted Team Members

1. Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.
2. Achieve Certification of Cashier by participation in orientation, certification, on-line training, and continued training. Ensuring you have the opportunity to be successful.
3. Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation.

2 - Guest Service / Team Work

1. Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest’s needs in order to promote Broulim’s image and increase guest confidence and loyalty.
2. Ensure prompt and adequate service by sizing up the order and calling for Courtesy Clerks before beginning and as necessary or appropriate such as, but not limited to, guests with two or more bags, mothers with small children, and those who may be disabled, elderly or pregnant.
3. Maintain good working relationships with other departments to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.

3 - Quality and Value

1. Maintain knowledge of all product locations and assists guests as necessary.
2. Operates cash register and performs all related checkout procedures in a fast, efficient, friendly, and accurate manner. Completes all procedures and responsibilities within company, state and federal guidelines as directed by Front-End Manager and/or assigned Front-End Supervisors and Store Management.
3. Maintains knowledge of current produce codes to assure fast and accurate check out for guest.
4. Possesses knowledge and follows all I.D. policies (Broulim’s, State, and Federal) on checks, tobacco, alcohol, and WIC.
5. Is aware of Ad items, special prices, coupon deals in Single Point and Store Coupons, Plus Program and other features that apply to the stores sales program.
6. When necessary bags guests purchases in a fast and efficient manner in compliance with recommended company procedures.
7. Notifies proper personnel of any pricing errors or items not found in file discovered through the process of the checkout function. This is accomplished by filling in a “Not on File Slip”.
8. Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures within $1.00, as directed by Front-End Manager, Supervisors or Store Management.

4 – Environment

1. Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
2. Maintain a clean environment in and around your check stand.

5 - Profitability and Growth

1. Ensure company standards for safety, sanitation, and productivity are maintained.
2.  Ensure company standards for safety, sanitation, and productivity are maintained.
3. Ensure company standards for safety, sanitation, and productivity are maintained.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills and abilities

1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.

2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.

3. Ability to accept constructive review and be accountable for one’s own success.

4. Must have ability to work weekends, evenings, and holidays.

5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim’s Mission.

6. Certificates / Licenses: Tobacco and Alcohol Policy Certified

7. Minimum Age: 18 years of age. 18 years of age to sell tobacco products and 19 years of age to sell alcoholic beverages.

8. Experience: None required / Cash handling experienced preferred.

9. Equipment: Cash Register

10. Basic math skills required: Basic math skills using units of money, weight, measurement, volume, addition, subtraction, multiplication, division, and percentages required.

11. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.

Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold and hot conditions.

Qualifications