Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.

Vision Statement: Broulim’s Fresh Foods will always strive to be the best Independent Grocer in our communities.

Broulim’s Absolutes: fundamental practices that align our actions to our Mission and Vision Statements

Essential Job Duties and Responsibilities

1 - Skilled and Devoted Team Members

• Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.
• Achieve Certification of Cheese Specialist by participation in orientation, certification, on-line training, and continued training. Ensuring you have the opportunity to be successful.
• Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation.

2 - Guest Service / Team Work

• Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest’s needs in order to promote Broulim’s image and increase guest confidence and loyalty.
• Maintain good working relationships with other departments to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.

3 - Quality and Value

• Assists in the receiving, storing, pricing and merchandising, of all Specialty Cheese products.
• Assists in the planning, organization, and direction of the activities in the Specialty Cheese Area.
• Possess knowledge and ability to teach others all fundamentals of Specialty Cheeses. This will include but not be limited to cutting, wrapping, pricing, merchandising, and learning about the different tastes textures and pairings.
• Receives Training to stay informed about new and upcoming cheeses and cheese makers and new ways to use cheese in recipes.
• Maintain an awareness of competitive activity within the stores marketing area as it relates to the Specialty Cheeses. Also maintain awareness and concern for the company’s interest and investment at all times through the regular practice of sound, honest judgment.
• Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
• Know and have the ability to cost out all products to determine proper retails.
• Maintain adequate and appropriate department records at all times.
• Assist in maintaining effective department security in compliance with company policy and directives.

4 – Environment

• Maintain a clean environment inside and outside the department by limiting clutter around prep tables, keeping cases clean, and keeping refrigeration clean and organized.
• Know cutting order so not to contaminate cutting area with blue cheese spores.
• Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
• Ensure safety for yourself and others by using equipment in a safe and cautious manner after seeking and receiving proper training and instruction.

5 - Profitability and Growth

• Ensure company standards for safety are maintained.
• Ensure company standards for sanitation are maintained.
• Ensure company standards for productivity are maintained.
• Assists in meeting or exceeding budgeted expectations for contribution.
• Assists in planning aggressive merchandising programs for increased sales and assists management with cross merchandising ideas with other departments.
• Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
• Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationship to the effective operation of the department.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills and abilities

1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.

2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.

3. Ability to accept constructive review and be accountable for one’s own success.

4. Must have ability to work weekends, evenings, and holidays.

5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim’s Mission.

6. Education: High School diploma or general education degree (GED); or related job experience and / or training are required.

7. Certificates / Licenses: Food Handlers Certificate

8. Minimum Age: 18

9. Experience: Must have previous Deli experience.

10. Math: Basic math skills required. Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required. An understanding of gross projections, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.

11. Computer: Excellent computer skills including Microsoft Excel, Word etc. required.

12. Equipment: pallet jack, hand truck, box cutters, baler, 6 wheeler, fryers, ovens, smoker, pans, dishwasher, scanner, 10 key and computer, etc.

13. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.

Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold conditions.