5 IT Support Technician Jobs in West Jefferson, OH
Brooksource is Hiring an IT Support Technician Near West Jefferson, OH
IT Support Technician
Location: 100% On-site requirement - West Jefferson, OH 43162
Duration: 6-month CTH
JOB SUMMARY
One of our Fortune 500 clients in the Healthcare/Medical Device sector is looking for an On-Site Support Technician to join their team.
Provides support to users with all technology related issues including hardware, software, network, telephony, printers, mobile, etc.
Troubleshoot, document, and escalate technology related issues. Perform root cause analysis and recommend procedures and controls for problem prevention.
Test, evaluate, and implement new technology.
MAJOR RESPONSIBILITIES
- Provide second level support for location specific trouble tickets
- Support users with all technology related issues and provide one call resolution including ticket generation and maintenance.
- Configure, install and support workstations, laptops, printers, tablets, phones and other networked devices.
- Analyzes performance, identifies problem areas and provides actionable insight to problem resolution.
- Engage and resolve technical issues across multiple teams.
- Performs maintenance tests for designated including identifying, isolating, and escalating issues to appropriate personnel.
- Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
PREFERRED JOB REQUIREMENTS
Education
Bachelor’s or associate’s degree in IT or related field.
Certification / Licensure
Technical institute certifiation in a related field.
MINIMUM JOB REQUIREMENTS
Education
High school diploma or equivalent; prefer an associate or bachelor’s degree, and/or technical institute degree/certification.
Work Experience
- At least 2 years of experience in IT.
- Experience providing customer service to internal or external customers.
- Experience troubleshooting operating systems.
Knowledge / Skills / Abilities
Ability to interface both technical and non-technical personnel.
DISCLAIMER
All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Job Types: Full-time, Contract
Pay: $32.00 - $33.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- West Jefferson, OH 43162 (Required)
Work Location: In person
Job Summary
Contractor | Full Time
Business Services
$46k-57k (estimate)
05/23/2024
09/18/2024
brooksource.com
DENVER, CO
1,000 - 3,000
2000
KEITH BUHRDORF
<$5M
Business Services
Related Companies
About Brooksource
At Brooksource, our business is people. Relationships are at the center of everything we do. A successful partnership is only as strong as the relationship built. Since 2000, Brooksource has established and maintained relationships with our clients, consultants, and internal employees in an effort to create an unparalleled experience. Were your trusted partner for delivering on technology initiatives through a variety of resourcing solutions. We provide technology solutions ranging from contingent labor to managed services, along with our niche consulting programs Elevate and Project Patriot w...hich address workforce talent gaps. With a growing national presence, Brooksource is working to redefine what to expect from an IT Services provider. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws
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The job skills required for IT Support Technician include Troubleshooting, Customer Service, IT Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
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