Overview

The Special Officer’s responsibilities is to oversee and provide a safe and secure environment for employees and customers The Special Officer will patrol the Library’s grounds to maintain order, preserve the peace and safeguard life and property against fire, vandalism, thefts, etc. Will enforce Library policy and procedure and assist in resolving critical situations peaceably.

It is also the responsibility of the Special Officer to inspect the bags and packages of employees and customers entering the building. Provide and recommend appropriate discipline for procedural violators.

Responsibilities

• Patrol designated areas of the library buildings and grounds to provide a safe and secure environment
• Provide quality customer service and information to employees and customers
• Package inspections for visitors entering the building
• Locks up and secures premises and contents within the building
• Notify appropriate agencies and individuals in the event of an emergency
• Aid sick and injured persons and completes an incident report; notify ambulance when necessary
• Make rounds throughout the building location and monitor security systems
• Write reports and informs appropriate departments on fire/safety issues
• Ability to work at multiple locations

Qualifications

• A High School diploma or equivalent is required, some college a plus 
• A valid New York State Driver’s license 
• Prior peace officer experience and the completion of the New York State Division of Criminal Justice Basic Peace Officer course preferred
• NYCFD, Fire Guard/Fire Drill Conductor certification is preferred
• A minimum of a least 1 year of security-related experience and a valid New York State security guard license
• Must meet physical and medical requirements
• Extensive walking, standing & moving about for long periods of time
• Must be able to confront & deescalate problems and conflict
• Ability to work independently and provide the best customer service
• Excellent interpersonal (oral & written) skills
• Knowledge of Microsoft Word, Email
• Ability to work all shifts including holidays, Saturdays and Sundays

This is a union position and the starting salary is $38,074.

In addition to the requirements listed above, applicants for this position must also meet the requirements outlined by the City of New York (per section 434a-7.0 Administrative Code) in order to be certified as a Special Patrolman:

• At least 21 years of age
• Reside in 1 of the 5 boroughs
• No felony or misdemeanor arrest/convictions
• U.S. Citizen