Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. 

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Talent Program Manager – Ops Learning manages learning programs for the Operations organization, end-to-end. This role manages programs, coordinates logistics, analyzes data, delivers learning solutions, and guides instructional designers to ensure our Operations organization has learning opportunities meeting the highest standards. 

Keeps field managers (Divisional Presidents, Divisional Vice Presidents & Regional Operations Directors) informed of new initiatives in response to field requests for learning solutions.

Collaborates with associates at all levels, and multiple disciplines across the organization, to design, develop, and implement courseware (e.g. frontline, peers, managers, senior executives).

Serves as a technical subject matter expert on the system application post-implementation to the field associates. Answers phone calls and emails which relate to how to better use the system.

 This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Experience in healthcare operations preferred.

Certifications, Licenses, and Other Special Requirements

ATD Master Trainer or APTD certification is preferred. Some travel required, up to 20%.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist.

Knowledge and SkillsWorking knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.