Overview

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

Responsibilities

The Cash Application Specialist is responsible for accurate and timely cash receipt posting functions including applying receipts to residents’ accounts and investigating and reconciling exceptions.

Posts cash receipts accurately and timely to residents’ accounts and reconciles batches daily.

Works with bank on auto-cash posting, analyzes exceptions for improved hit rates, and balances detail daily.

Contacts communities or residents for information regarding cash application as necessary.

Investigates un-posted cash receipts and applies to the correct accounts.

Assists Accounts Receivable department and communities to identify payments received.

Recognizes and reports cash receipt trends, such as fraud, theft, etc., to Treasury Operations Supervisor.

Assists in projects and attends meetings when applicable.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or GED is required. Minimum of one year of accounts receivable or cash application experience is preferred. Knowledge of general accounts receivable systems and Microsoft Office (i.e. Excel, Word, etc.) is required. Must be detail oriented, organized, and accurate, and possess strong verbal and written communication skills.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch crawl
• Talk or hear
• Vision
• Requires interaction with co-workers, residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.