BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring twenty-one (21) Safety Monitors for our Bronx Boulevard Family Shelter Program.

Bi-Lingual in English and Spanish strongly preferred for this specific site.

The Safety Monitor is responsible for ensuring the safety and order of the facility; provides 24-hour coverage, 365 days a year, and works scheduled shifts and posts assigned by the Security Coordinator and/or the Shift Supervisor. S/he manages exits and entries to the facility, including all associated tasks such as sign-in books, security screening procedures, enforcement of relevant policies. When incidents occur, the Safety Monitor is immediately responsible for assessing, responding to, and managing individuals and actions, ensuring the safety of people and property. Foot patrols of all facility areas are completed on a schedule, as are fire drills and other activities. The Safety Monitor logs, documents, and verbally reports activities, actions, and concerns.

ESSENTIAL RESPONSIBILITIES: 

• Ensure the security of the premises and perform access control 
• Perform regular and frequent foot patrol of the entire facility, per schedule 
• Enforce facility, BronxWorks, Department of Homeless Services, and other regulatory policies and procedures 
• Promptly inform appropriate supervisors of problems, concerns, incidents 
• Act as a role model in maintaining order and promoting safety
• Supervise and perform client service tasks, including providing information on meals, distributing passes, supporting enforcement of meal times
• ·Act professionally and with empathy towards clients; utilize appropriate de-escalation, crisis intervention, and appropriate incident management skills 
• Respond promptly and in compliance with established policies and procedures to onsite observed or suspected physical or verbal altercations 
• Respond promptly and in compliance with established policies and procedures to onsite medical emergencies 
• Respond promptly and in compliance with established policies and procedures to observed or suspected child abuse and neglect 
• Act as the liaison with police and other emergency services 
• Act as designated Fire Safety Coordinator or Fire Guard as needed 
• Complete all required documentation of activities promptly, completely, and in the appropriate format (ie., written incident report, AWARD or CARES database, etc.) 
• Report on time and prepared for work for all scheduled shifts, gathering and providing information in compliance with policies and procedures · Remain at post until staff for the following shift are present and prepared to assume post · Participate in all trainings and staff meetings · Perform additional duties as assigned by a supervisor 

WORKING CONDITIONS: · 

• Operates in a residential facility for single adults and/or families with onsite social service and office environments 
• Routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines 
• Facilities operate 24 hours a day, 7 days a week with 8-16 hour shifts · 
• Employees may be assigned to more than one facility if necessary 

REQUIRED JOB QUALIFICATIONS: 

 Education and Experience Required: 

• Experience or training as a security guard or safety monitor Certifications & Licenses Required
• New York State Security Guard Registration Card 
• 16 Hour On-The-Job Security Guard Training Certificate 

 Must obtain the following within 3 months of hire, and maintain throughout employment:

• FDNY F80 Fire Safety Coordinator certification, FDNY F-02 Certificate of Fitness for Fire Guard for Shelters, CPR/First Aid, Narcan administration, CPI Training/Certification 

 Knowledge, Skills, and Abilities Required: · 

• Ability to write clear and concise reports and emails and read with comprehension 
• Strong interpersonal skills, ability to build trust and effective professional relationships
• Ability to attend to details · Ability to adhere to schedules and established systems, meet deadlines 
• Proficiency in Microsoft Office suite and other standard business technology 
• Understanding of and commitment to organization’s mission, vision, and values 
• Ability and willingness to perform all duties as workload necessitates 
• Ability to climb stairs regularly · Ability to drag at least 80 pounds · Ability to lift at least 40 pounds 
• Ability to stand, walk, or sit for long periods of time 
• Ability to travel throughout New York City via public transportation

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process.