BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
Responsibilities

• Assist Program Director and other senior staff with setting and implementing program goals
• Work closely with PD to understand and practice the contractual obligations for the program
• Assist PD in preparing reports to funding sources
• Attend department meetings as required
• Help organize and plan staff trainings
• Monitor staff performance, including performing case reviews and structured observations
• Submit reports to PD monthly, or more frequently as required
• Submit written reports and analysis that accompany data reporting and presentations
• Provide quality assurance for case management input and charting in client-based data systems including ETO, CARES, AWARDS, and HMIS
• Conduct and participate in program audits
• Report to the Program Director and Department Director any issues with client records, including but not limited to, overdue service plans, contact lapses, poor or missing progress notes, and any staff malfeasance.
• Work with HRA/DSS to coordinate CARES access and provisioning for staff program

Essential Duties And Responsibilites

• Recruit, interview and recommend new hires
• Establish and monitor quality assurance of program goals in compliance with agency and contract expectations
• Monitor program's contractual compliance and meet with contract manager during site visits
• Act as a conduit with funding source
• Attend internal and external agency/contract meetings
• Attend contract and agency training sessions as provided
• Conduct monthly staff meetings or more frequently as required
• Supervise and evaluate staff performance, providing monthly written feedback
• Complete each staff members' annual performance review
• Provide staff training on program goals and duties as well as expectations to the agency
• Meet monthly with Program Director for exchange of ideas and written feedback
• Submit monthly reports to supervisor and funding source
• Perform additional duties as assigned

Program Specific Responsibilities

• Monitors participants enrollment and attendance to ensure compliance with DYCD contractual requirements
• Monitor program files, participants files and personnel files to meet DOH SACC and DYCD regulations
• Maintain and build partnerships with outside agencies to enhance programming
• Identify, develop, obtain and organize programmatic and educational themes, resources, materials and curriculum guides for thematic periods
• Model and review Counselors lesson plans with a particular focus on literacy, ensuring that activities are age-appropriate, thematic, experiential, educationally sound and engaging.
• Hold weekly/monthly individual meetings with Counselors to identify individuals and group educational needs
• Conduct formal and informal observations of group activities, lessons and classroom environment on a weekly basis
• Create and maintain an educationally enriching environment, and plan events.
• Develop enriching trip schedule that is aligned with themes and lessons. Provide Counselors with educational materials and help them develop pre- and post-trip activities
• Assist with supervision of children and/or provide coverage as need(on or off-site)

Qualifications

• Bachelor’s degree with a minimum of two years program experience
• Other experience required including supervisory, administrative and/or contract management
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process.