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Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.
Posting internally from 1/18/-1/26
Patient Access Associate will perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record; Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, Insurance and primary care physician information. Process to include insurance verification and eligibility, identification of PCP; Includes NYCDOH birth and death registration; Monitor ED tracking board; timely bed assignments for ED and Direct admits; Process elective surgery procedures to include FI Clearance. Prepare end of shift census reports for management. Scanning of FI documents.
High School or GED Required, Associate's preferred. One to two (1-2) years healthcare experience
One to two (1-2) years experience with verification/eligibility of insurance
Familiar with Medicaid, Medicare and Managed Care guidelines
Knowledge of medical terminology
Must be detailed oriented
Excellent verbal and written communication skills
Bilingual (English & Spanish) preferred
Excellent Customer Services and organizational skills
Full Time
Hospital
$49k-60k (estimate)
01/29/2024
01/26/2025
bronxcare.org
BRONX, NY
3,000 - 7,500
1890
$500M - $1B
Hospital
BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx, with 859 beds and more than 4,500 employees. Its two main hospital divisions, comprehensive psychiatric and chemical dependency programs, long-term care facility, and extensive outpatient network are delivering the highest quality and accessible services to the community. BronxCare is now among the largest providers of outpatient services in New York City, with close to one million visits annually. Its ER is also responding to 141,000 visits, one of the busiest in New Yor...k. In 2017, BronxCare Health System received full accreditation from the Joint Commission, the leading accrediting authority for hospitals in the nation. Its medical school affiliation with the Icahn School of Medicine at Mount Sinai and Clinical Collaboration with the Mount Sinai Health System, as well as 16 accredited residency and fellowship programs, are strong indicators of excellence. BronxCares outpatient practices are also certified as a Level Three Patient-Centered Medical Home (the highest designation) by the National Center for Quality Assurance. As an engine for positive change, BronxCare has infused more than $300 million into the Bronx economy, including a 60,000 square foot BronxCare Health and Wellness Center for outpatient care, 56,000 square foot BronxCare Life Recovery Center for chemical dependency services, a brand-new 10,000 square foot state-of-the-art Cancer Care facility, and numerous capital projects.
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