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5 Customer Experience Specialist Jobs in Cypress, TX

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British Swim School of Cypress Spring
Cypress, TX | Part Time
$70k-92k (estimate)
1 Month Ago
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British Swim School
Cypress, TX | Full Time
$71k-98k (estimate)
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At Home
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Cypress, TX | Part Time
$55k-75k (estimate)
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Customer Experience Specialist
$70k-92k (estimate)
Part Time 1 Month Ago
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British Swim School of Cypress Spring is Hiring a Customer Experience Specialist Near Cypress, TX

About Us:
Parents say British Swim School is quite simply the nation’s leading swim school, and as we continue to expand the reach of our life-saving program, we’ll always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team! 
The Position:
At British Swim School, our Customer Experience team are known as Deck Ambassadors. This is a crucial poolside role – it’s the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended “swim family.” 
Your Typical Responsibilities:
  • Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents. 
  • Setting up the pool deck area before each shift.
  • Registering students for class and managing them in and out of the water between classes.
  • Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool.
  • Posting photos and videos to social media in a fun and personal way.
  • Assisting our parents with questions they have about their schedule and the progress of their children.
  • Promoting referrals for new enrollments.
  • Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons.
  • Testing the water to ensure water quality and temperature.
Location:We are looking for candidates to work in Spring and Cypress and will give priority to candidates who are willing to travel to and work flexibly at both locations.
  • Spring, TX - 24 Hour Fitness, 1000 Lake Plaza Dr, Spring, TX 77389
    • Shifts available: Mondays and Wednesdays 2:45 pm - 8:00 pm and Saturdays 8:15 am - 2:30 pm
    • Must be able to reliably commute to this location as their primary assignment for the shifts listed above
  • Cypress, TX - LA Fitness, 17800 FM 529, Houston, TX 77433
    • Shifts available: Tue, Thur 3:00 pm - 8:00 pm, Sat 9:45 am - 3:30 pm
    • Looking for backup at this location - may not be regularly scheduled here but will prioritize candidates who are willing to cover shifts at this location as needed.
What do we need from you?
  • An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.
  • An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner! 
  • The ability to commit to the shifts above on a regular basis with reliable attendance.
  • The ability to multi-task and not lose your sense of fun.
  • A genuine desire to help us decrease drowning for both children and adults.
  • Valid lifeguard certification is preferred, or willingness to obtain certification.
What can you expect from us?
  • Flexible schedules - shifts between 4 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay.
  • Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff.
  • The opportunity for growth in a business with massive expansion opportunities.
  • Structured, paid training
  • Paid birthday time off.
  • Happy, laughing, singing KIDS, and fun co-workers.

Job Summary

JOB TYPE

Part Time

SALARY

$70k-92k (estimate)

POST DATE

04/23/2023

EXPIRATION DATE

05/09/2024

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If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

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Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

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Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

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Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

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Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

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Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

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Exercise good service and business judgment with end goal of customer satisfaction.

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Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

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Must possess excellent customer service attitude/skills.

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Step 3: View the best colleges and universities for Customer Experience Specialist.

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