Job Overview:

We are currently seeking a dynamic and detail-oriented Storage Manager to lead the operations of our state-of-the-art storage facility. The Storage Manager will play a pivotal role in ensuring the smooth day-to-day functioning of the facility, delivering unparalleled customer service, and upholding industry standards.

Responsibilities:

- Oversee all facets of the storage facility operations, including leasing, maintenance, and customer service, in adherence to current industry standards.

- Provide exceptional customer service by addressing customer inquiries, concerns, and needs promptly and professionally.

- Conduct regular property inspections to uphold cleanliness, safety, and compliance with industry regulations.

- Effectively manage tenant inquiries, complaints, and conflicts with a focus on conflict resolution and customer satisfaction.

- Utilize strategic upselling techniques to optimize revenue and maximize occupancy rates.

- Collaborate with vendors to coordinate property maintenance and repairs, ensuring the facility remains in top condition at all times.

- Maintain accurate and up-to-date records of rental agreements, payments, and other pertinent information.

- Utilize computerized maintenance management systems (CMMS) to schedule and monitor maintenance activities efficiently.

- Assist with property leasing activities, including conducting tours, processing applications, and preparing lease agreements.

Skills:

- Proficient in conflict management, with the ability to handle tenant conflicts and resolve issues effectively.

- Knowledgeable in property maintenance practices, able to oversee and coordinate maintenance tasks as required.

- Strong upselling skills, capable of identifying opportunities to promote additional storage units or services to customers.

- Excellent sales abilities to effectively market the storage facility and secure new tenants.

- Understanding of facilities management principles to ensure optimal maintenance of the storage facility.

- Skilled in data entry tasks to maintain accurate tenant records and inventory tracking.

- Experience with CMMS software for scheduling and tracking maintenance activities.

- Knowledge of real estate administrative tasks, including lease agreements and tenant applications.

- Previous experience in property leasing activities, including conducting tours and processing applications.

We offer competitive compensation and benefits packages for this position. If you are a motivated individual with exceptional organizational skills and a commitment to delivering outstanding customer service, we encourage you to apply.

Job Type: Full-time

Pay: $19.79 - $23.83 per hour

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Aurora, CO 80012 (Required)

Ability to Relocate:

• Aurora, CO 80012: Relocate before starting work (Required)

Work Location: In person