Job Summary

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.

Performs a wide variety of patient care tasks utilizing a Patient Focused Care model. Follows standardized procedures prescribed in a clinical pathway, including activities related to direct care, diagnostic testing, patient transport and documentation, as directed by RN.

Essential Job Functions and Responsibilities:

• Provides direct care to patients under direction of an RN, based on current policies and procedures, accepted standards of care, and established competencies
• Under the supervision of the registered nurse.
• Observes physical/emotional status of assigned patient/family.
• Able to prioritize patient care and unit activities.
• Provides care according to current policies and procedures and established standards of care.
• Appropriately seeks out assistance to assess patients or render patient care.
• Is aware of limitations of behavioral health associate and functions within those limits.
• Provides for the patient/family needs for psychological, emotional or spiritual support in an unhurried, empathetic manner.
• Meets standards of unit-based competencies on an annual basis.
• Assumes role of patient advocate.
• Consistently refers to the critical pathway when rendering care.
• Participates in patient activities/groups under the direction of the licensed nurse.
• Assists with emergency code situations according to policy and procedure.
• Expedites patient care needs by answering call lights, intercom, verbal requests, or telephones promptly.

Documents all patient care appropriately

• All documentation is concise, clear, pertinent, accurate and timely.
• Documents safety measures, actions, and/or communications with patient/family.

Communicates effectively with all healthcare team members in the implementation of patient care

• Works with colleagues and other disciplines in a spirit of teamwork, professionalism and goal attainment.
• Seeks direction from other healthcare team members when necessary in order to clarify a patient's need or condition.
• Consistently shares all pertinent observations and recommendations regarding patient needs to the registered nurse or case manager.
• Consistently communicates patient responses to the critical pathway to the RN or case manager in a timely manner.
• Participates in Multidisciplinary Team Meetings when appropriate.

Acts as a resource person

• Responds to requests form peers in acceptable time period.
• Participates on committees.
• Assists the Registered Nurse in the orientation of new employees.

Assesses clinical environment and recommends appropriate changes/improvements

• Identifies and communicates areas for improvement in clinical environment.
• Demonstrates support of changes which will improve patient care.
• Brings issues of concern on the unit level to the appropriate committee for discussion/resolution.

Seeks direction for and maintains responsibility for own development

• Regularly recognizes and evaluates own strengths and weaknesses.
• Attends available workshops and seminars to enhance clinical skills.
• Attends mandatory inservice education.
• Attends 66% of staff meetings.
• Develops plan to meet learning needs.

Qualifications

Educational/Minimum requirements:

Must have High School Diploma or equivalent (GED).

Must have a valid CPR w/BLS certification from the American Heart Association.

Must have a minimum of 1 year of experience working in a long term care and/or behavioral health setting.

State/Federal Mandated Licensure or Certification Requirements:

None

Bristol Hospital Mandated Educational Requirements:

General orientation at time of hire. Accucheck, CPR, Fire/Safety/Infection Control annually. Health Care Provider CPR from American Heart Association or Professional Rescuer CPR by American Red Cross or other similar programs deemed appropriate by management. Additional cross-training as appropriate to perform diverse job duties. Successfully complete all training programs as determined by the Hospital. Other unit based competencies/skills as required.

Special Requirements:

Knowledge of basic patient care procedures and medical terminology. Ability to work as part of a team. Data entry and documentation skills. Experience working with a psychiatric population.

Physical Requirements:

Significant walking, bending, stooping, patient lifting and positioning. Must be able to participate in PERT. Manual dexterity for phlebotomy and data entry.

Work Environment:

Stressful working conditions in a patient care environment. Exposure to patient fluids and waste. Rapid pace and variable environment.

Cognitive Requirements:

Mental flexibility to perform diverse duties involved in patient care. Good communication skills, written and oral, and ability to follow written and oral instruction.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.