Job description

Are you looking for a job where you can make a difference in people’s lives? Do you want to work for an agency that truly cares about you? This is where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level with the recognition and benefits you need. Come work for us and see how BrightStar Care of Milford-Framingham (“BrightStar Care”) employees uphold A Higher Standard.

What We Offer:

At BrightStar Care, we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

· Exclusive Employee Discount Programs

· Discounted Legal Services

· Discounted Financial Advice Services

· Employee Assistance Program

· Paid Time-Off and Paid Sick Time

· Bereavement Pay

· Comprehensive Paid Training and Free Continuing Education Credits

· 401(k) with Match

· Insurance:

o Medical

o Dental

o Vision

o Accident

o Term Life

· Employee referral bonus

· Home Health or Facility shifts available

· Enterprise Champion for Quality 8 YEARS RUNNING!

· Part of a team with RN Oversight

· Weekly pay w/ Direct Deposit

· Every BrightStar Care location is independently owned and operated

· We Promote from Within

· HomeCare Pulse Employer of Choice

· Joint Commission accredited!

Responsibilities

· Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.

· Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.

· Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies

· Assists in the development of organization goals and agency performance improvement activities

· Helps recruit, interview, and orient reliable and compassionate caregivers.

· Administers agency policies and procedures

· Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care

· Supervises, educates and coaches other field personnel, as directed by the Director of Nursing

· Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities

· Assures proper maintenance of clinical records in compliance with local, state and federal laws

· Must be willing to accept evening and/or weekend on-call work.

· Assures compliance with all local, state and federal laws

Requirements

· High School Diploma required

· CPR Certification

· Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)

· Flexibility and good time management skills A MUST

· Minimum one (1) year of documented caregiver, home care assistance experience is required

· Excellent multi-tasker, must have excellent organization, planning, and project management skills.

· Valid driver’s license; valid state required proof of auto insurance.

· Transportation to meet the needs of position and scope of job responsibilities.

We are strongly considering candidates with experience as a CNA, Home Health Aide, Personal Care Aide/Assistant, or similar positions. This is an office based position with field work as-needed.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.